Customer Service Advisor
Cannock
CUSTOMER SERVICE ADVISOR
MONDAY - FRIDAY: 38.5 HOURS PER WEEK
£25,500 PER ANNUM
People Solutions are recruiting a Customer Service Advisor to join our prestigious, multi site client based in Norton Canes!
Benefits
Company-wide training programme
Generous contributory pension scheme
Life insurance at three times salary
25 days holiday, plus bank holidays
Day to Day Duties
Manage and respond to incoming calls, emails, and online chats
Strive to deliver world class customer service
Develop technical and product knowledge
Manage customer order portals, pricing updates and export administration
Essential Skills
Experience in a telephone-based customer service role
Excellent communication skills with a calm, composed manner with a positive, ‘will-do’ attitude
Customer Relationship/customer account management experience
Experience in handling technical or product related customer queries
Excellent attention to detail and accuracy
An eagerness for problem solving, improvements and delivering solutions
Confident IT skills including MS office
Comfortable with occasional travel between sites in Staffordshire
Desirable Experience
Working within in a face paced contact centre
Knowledge of MS office
Training
Training provided.
Apply
Apply today by clicking below