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SLS Recruitment
Southampton
No experience required - Immediate starts available. Are you tired of your hard work going unnoticed? Are you looking for a role where your contributions are truly valued? Our Southampton based client is searching for passionate, motivated individuals to join as Sales Assistants on a full time basis. As a Sales Assistant, you will be representing o
Job Source: SLS RecruitmentSLS Recruitment
Southampton
No experience required - Immediate starts available. Are you tired of your hard work going unnoticed Are you looking for a role where your contributions are truly valued Our Southampton based client is searching for passionate, motivated individuals to join as Sales Assistants on a full time basis. As a Sales Assistant, you will be representing our
Job Source: SLS RecruitmentSLS Recruitment
Southampton
Customer Assistant - Immediate starts available Based in the heart of Southampton, our client is currently recruiting for customer service and sales advisors to start immediately due to their recent expansion and high client demand. Dealing with all aspects of our client's sales, customer service and promotions campaigns, these are varied roles r
Job Source: SLS RecruitmentSLS Recruitment
Southampton
Customer Assistant - Immediate starts available Based in the heart of Southampton, our client is currently recruiting for customer service and sales advisors to start immediately due to their recent expansion and high client demand. Dealing with all aspects of our client's sales, customer service and promotions campaigns, these are varied roles r
Job Source: SLS RecruitmentTenpin Ltd
Southampton
Customer Service Assistant - Southampton Come join our fantastic team. We love to entertain! It's in our DNA!... and it's not just about bowling. We have lots more to offer from Houdini's Escape Rooms, to Karaoke rooms, 4D Laser Arena, Soft Play to Arcade Machines and Pool Tables. We also have fully licensed bars including cocktails, and of course
Job Source: Tenpin LtdMatchtech Technology
Winchester
Introduction Our client, a leading manufacturing company based in Winchester, is currently seeking a Customer Service/Admin Assistant to join their team. This is a Temp to Perm position. Key Responsibilities Responding to queries and questions from customers regarding products and services Answering emails and taking/making telephone calls in a
Job Source: Matchtech TechnologyMatchtech
Winchester
Introduction Our client, a leading manufacturing company based in Winchester, is currently seeking a Customer Service/Admin Assistant to join their team. This is a Temp to Perm position. Key Responsibilities Responding to queries and questions from customers regarding products and services Answering emails and taking/making telephone calls in
Job Source: MatchtechWorkshop Recruitment
Fareham
Our client is looking to recruit an experienced and professional Customer Service & Sales Advisor who has the skills and competencies to successfully secure and process orders over the telephone, webchat and via email. Role key tasks: providing a high level of customer service over the telephone, webchat and email securing an order by converting a
Job Source: Workshop RecruitmentSouthampton
As a Customer Service Sales Assistant, providing exceptional customer service while also driving sales and revenue growth. You'll be the first point of contact for customers, assisting them with inquiries, resolving issues, and recommending products or services to meet their needs. This role requires a blend of strong interpersonal skills, sales acumen, and a passion for delivering outstanding customer experiences. The role i based in Southampton.
Client Details
With our client headquartered in central Southampton, they was established in 1963 and is an innovative fuels distribution company with market-leading expertise, national coverage and global awareness. In collaboration with key suppliers, they provide their customers with the very highest levels of customer service and professionalism, renewable fuel alternatives, market updates and the latest technology solutions.
Description
The key responsibilities for the Customer Service Sales Assistant are:
Customer Engagement: Interact with customers via phone, email, chat, or in-person to provide personalised assistance and support. Build rapport and establish long-term relationships with customers by understanding their needs and preferences.
Sales Generation: Proactively identify sales opportunities during customer interactions. Recommend products or services based on customer requirements, up sell or cross-sell additional items, and effectively close sales to meet or exceed revenue targets.
Product Knowledge: Develop a deep understanding of our product or service offerings, including features, benefits, and pricing. Stay updated on new products, promotions, and industry trends to provide accurate information to customers and drive sales.
Issue Resolution: Address customer concerns, complaints, or technical issues in a timely and professional manner. Troubleshoot problems, escalate complex issues as needed, and follow up to ensure satisfactory resolution and customer satisfaction.
Order Processing: Assist customers with placing orders, processing payments, and tracking shipments. Ensure accuracy in order details, pricing, and delivery time lines to enhance the overall customer experience.
Communication: Communicate effectively with customers, colleagues, and other departments to relay information, coordinate activities, and streamline processes. Provide clear and concise explanations, instructions, or updates to ensure mutual understanding and alignment.
Documentation: Maintain detailed records of customer interactions, inquiries, sales transactions, and resolutions using CRM software or other tracking systems. Generate reports, analyse data, and identify opportunities for process improvements or service enhancements.
Profile
The successful candidate for the Customer Service Sales Assistant role is someone who has:
Previous experience in customer service, sales, or a related field preferred.
Excellent communication skills, both verbal and written.
Strong interpersonal skills with the ability to build rapport and relationships.
Proven sales ability with a results-driven mindset.
Ability to multitask, prioritise tasks, and manage time effectively.
Problem-solving skills with a focus on finding practical solutions.
Proficiency in using CRM software, Microsoft Office, and other relevant tools.
High school diploma or equivalent; additional education or certifications are a plus.
Job Offer
The candidate for the Customer Service Sales Assistant will receive:
Competitive salary with performance-based incentives.
Holiday package
Dynamic and supportive work environment with opportunities for growth and advancement.
Customer Service Sales Assistant jobs in Southampton
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