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Service Engineer

Coventry

£ 30000 - 34000/annum

Service Engineer

Coventry

£30,000 - £34,000 per annum

Days

Permanent Role

Arch Recruitment Solutions are currently recruiting for a Service Engineer for a Manufacturing company based in Coventry. This is a position suited to candidates with a background in a similar role and that are open to site work when required.

Role responsibilities –

* For the Service Engineer role, you will be using various strategies and tools to provide effective solutions to customers' concerns.

* Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively.

* Promptly following up on service requests and providing customer feedback.

* Monitoring equipment and machinery performance and developing preventative maintenance measures is required for the Service Engineer role.

* Delivering demonstrations to ensure that customers are educated on safe and effective equipment use.

* Monitoring inventory and reordering materials when needed.

* Leading the installation, commissioning, and training of machines with customers (On site or at customer site)

* Travelling in the EU/International for machine installation and service (when required)

* Continuity testing for machines including final machine testing before despatch (AF16 and FAT’s)

* Main liaison for programming machines and coordinating feedback/changes with the programmer and then testing.

* Writing reports, manuals and presenting find...

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