Service Engineer
Coventry
£ 30000 - 34000/annum
Service Engineer
Coventry
£30,000 - £34,000 per annum
Days
Permanent Role
Arch Recruitment Solutions are currently recruiting for a Service Engineer for a Manufacturing company based in Coventry. This is a position suited to candidates with a background in a similar role and that are open to site work when required.
Role responsibilities –
* For the Service Engineer role, you will be using various strategies and tools to provide effective solutions to customers' concerns.
* Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively.
* Promptly following up on service requests and providing customer feedback.
* Monitoring equipment and machinery performance and developing preventative maintenance measures is required for the Service Engineer role.
* Delivering demonstrations to ensure that customers are educated on safe and effective equipment use.
* Monitoring inventory and reordering materials when needed.
* Leading the installation, commissioning, and training of machines with customers (On site or at customer site)
* Travelling in the EU/International for machine installation and service (when required)
* Continuity testing for machines including final machine testing before despatch (AF16 and FAT’s)
* Main liaison for programming machines and coordinating feedback/changes with the programmer and then testing.
* Writing reports, manuals and presenting find...