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Adecco

Greater London / Global

Network Support Engineer

  • Remote

Job Summary

Work Settings:
Remote
Benefits:
Training
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Job Description

Salary: £35,000 - 42,000 per year

Requirements

  • Enterprise Wi-Fi troubleshooting and support
  • LAN/WAN experience
  • TCP/IP, DNS, DHCP, VLANs and VPNs knowledge
  • Experience with switches, routers, firewalls and wireless access points
  • CCNA certification or equivalent networking qualification
  • Excellent communication and customer service skills

Responsibilities

  • Provide technical support across networking, infrastructure and end-user environments
  • Troubleshoot and resolve hardware, software, connectivity and Wi‑Fi issues
  • Manage and respond to support tickets in line with agreed service levels
  • Escalate complex issues to senior engineers where required
  • Deliver remote and onsite support to customer environments
  • Assist with infrastructure installations, upgrades and migrations
  • Configure and support network switches, routers, firewalls and wireless solutions
  • Maintain accurate technical documentation and support records
  • Work closely with customers to ensure exceptional service delivery

Technologies

  • Cloud
  • Hardware
  • Support
  • LAN
  • Network
  • TCP/IP

More

We are an established IT infrastructure and managed services provider seeking two Network Support Engineers to join our growing technical team in Central London. This is an office-based role, five days a week, supporting a diverse portfolio of customers across the hospitality sector. We offer a salary of £35,000 to £42,000 and the opportunity to develop expertise across enterprise networking, Wi‑Fi technologies, cloud platforms, and infrastructure support.

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Adecco

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Adecco is the world leader in workforce solutions. Here in the UK, we bring multiple specialist services under one roof for our clients and we help individuals achieve lifelong employability.

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