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Smart Workforce Solutions
Swansea, Wales, United Kingdom
Smart Solutions are working with an award winning manufacturer based in Swansea, who are actively recruiting for an exciting new role as Research Associate within our expanding clinical department. We are looking for a new team member, strongly fitting the User Research/Consumer Insight role. Candidates most suitable for this role will be T-Sha
Job Source: Smart Workforce SolutionsSmart Workforce Solutions
Swansea
Job Description Smart Solutions are working with an award winning manufacturer based in Swansea, who are actively recruiting for an exciting new role as Research Associate within our expanding clinical department. We are looking for a new team member, strongly fitting the User Research/Consumer Insight role. Candidates most suitable for this r
Job Source: Smart Workforce SolutionsKANTAR PUBLIC UK LIMITED T/a Verian Group
Ammanford
Face to Face Social Market Research Interviewer - Mobile, with travel up to 30 miles Have you ever wondered where statistics like '36% of Britons think the government should reduce income tax' come from? As a Social Market Research Interviewer, you will be interviewing members of the public, mostly in their homes. You will be provided a device
Job Source: KANTAR PUBLIC UK LIMITED T/a Verian GroupKANTAR PUBLIC UK LIMITED T/a Verian Group
Bridgend
Face to Face Social Market Research Interviewer - Mobile, with travel up to 30 miles Have you ever wondered where statistics like '36% of Britons think the government should reduce income tax' come from? As a Social Market Research Interviewer, you will be interviewing members of the public, mostly in their homes. You will be provided a device
Job Source: KANTAR PUBLIC UK LIMITED T/a Verian GroupLabour Tech Recruitment Ltd
Swansea
Job Description We are thrilled to offer an outstanding opportunity for a Study Monitor to join our client’s dynamic team at their Factory site in Swansea. In this role, you will conduct routine site visits, assessing study progress, and fostering collaboration between Principal Investigators and research personnel. Additionally, you will overse
Job Source: Labour Tech Recruitment LtdKANTAR PUBLIC UK LIMITED T/a Verian Group
ammanford
Face to Face Social Market Research Interviewer - Mobile, with travel up to 30 miles Have you ever wondered where statistics like '36% of Britons think the government should reduce income tax' come from? As a Social Market Research Interviewer, you will be interviewing members of the public, mostly in their homes. You will be provided a device to
Job Source: KANTAR PUBLIC UK LIMITED T/a Verian GroupLabour Tech Recruitment Ltd
Swansea, Wales, United Kingdom
We are thrilled to offer an outstanding opportunity for a Study Monitor to join our client’s dynamic team at their Factory site in Swansea. In this role, you will conduct routine site visits, assessing study progress, and fostering collaboration between Principal Investigators and research personnel. Additionally, you will oversee routine close-out
Job Source: Labour Tech Recruitment LtdSmart Recruit Online
Bridgend
Face to Face Social Market Research Interviewer - Mobile, with travel up to 30 miles Have you ever wondered where statistics like "36% of Britons think the government should reduce income tax" come from? As a Social Market Research Interviewer, you...
Job Source: Smart Recruit OnlineSwansea
The Recruitment Co are recruiting for an experienced Product/Consumer Research Assistant to join our clients expanding team. A world-leading manufacturer of high-quality technical products.
Contract: Permanent
Salary: £35,000pa
Shifts: Full time
The Role: This is a new role within our clients expanding clinical department. Candidates most suitable for this role will be T-Shaped individuals who are exceptionally skilled in at least one competence, yet capable of applying knowledge outside of one's own area of expertise. Solid experience in the field of Product Development is desirable.
Your key mission will be to identify consumer needs and tension areas and to translate, verify and validate these insights through clinical and application research. You will coordinate information from various departments, and work in collaboration with the clinical team to design highly specialised, consumer-centric investigations. Using a range of research techniques and methods, you will aid the design of future studies linking in 'habits and needs', plus 'usage and attitudes' of consumers around the world to inform product development. You will be responsible for running end-to-end consumer research to drive product development/enhancements. You will gather materials to launch surveys, work with Excel data and write reports. You will also utilise historical research results and plan new research projects in this segment.
Key Objectives/KPI's:-
Collect and analyse customer data from various sources to identify trends, patterns, and correlations.
Develop and maintain customer segmentation models to better understand customer behaviour, preferences, and needs.
Conduct in-depth analysis of customer journeys, interactions, touchpoints to identify pain points and areas for improvement.
Collaborate with cross-functional teams, including marketing, product development, customer service (quality), to gather requirements and define KPIs for customer insights.
Design and execute surveys, focus groups and other research methodologies to gather qualitative feedback and insights from customers.
Utilise statistical techniques to forecast customer behaviour and outcomes.
Prepare reports, dashboards, and visualisations to communicate insights and recommendations.
Support the creation and substantiation plans for strong marketing claims.
Safe-guard consumer satisfaction throughout the life cycle of the solution before product launch
Apply relevant tools fitting the project, to verify and validate consumer needs.
Experience:
An academic degree in consumer orientated education, such as User-System Interaction, Design for Interaction, Human Computer Interaction (HCI), Industrial Design, Social Psychology or other equivalent qualification
Experience working in user research, consumer science, industrial design, psychology in the domain of product or service development.
Working experience with UX/UI design
Broad understanding of key consumer research methodologies
Sound understanding of statistics.
Experience in marketing/product development.
An in-depth understanding of consumer insight generation and proposition development processes.
Experience in consumer analysis and proposition writing.
Proven track record of creating strong communication briefs/plans.
If you have the required skills and experience required for this role then please submit your CV for immediate response.
CPSwansea
The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.
Product/Consumer Research Assistant jobs in Swansea
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