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Aston Charles Ltd
Cardiff
A true 'digital disrupter’, this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms - and delivering fantastic customer outcomes as a result! This 'Third Party Administrator - with a difference’ is the brainchild of several insurance veterans with rich pedigrees in utilis
Job Source: Aston Charles LtdFaulknerScott
cardiff, wales, United Kingdom
// Motor Insurance Claims Handler // Cardiff // £23-26K // Hybrid // Are you currently working in Insurance and looking for an opportunity to take your skills to a growing business with plenty of opportunity to progress? Have you recently graduated from University and looking to take the first steps into a professional career? Do you want to be pa
Job Source: FaulknerScottAston Charles Ltd
Cardiff
A true 'digital disrupter’, this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms - and delivering fantastic customer outcomes as a result! This 'Third Party Administrator - with a difference’ is the brain child of several insurance veterans with rich pedigrees in utili
Job Source: Aston Charles LtdFaulknerScott
Cardiff
// Motor Insurance Claims Handler // Cardiff // £21-24K // Hybrid //Have you recently graduated from University and looking to take the first steps into a professional career?Do you want to be part of a team that offers industry leading customer service?I'm working with one of Cardiff's top up and coming insurance providers and I want to speak with
Job Source: FaulknerScottAcorn by Synergie
Cwmbran
Claims Handler Up to £30,000 per annum basic Cwmbran Monday to Friday, 8.30am to 5pm Acorn by Synergie is working with a specialist construction company seeking Claims Handler(s) for their insurance side of the business. You will be part of a team managing the claims, which relate to various maintenance repair claims whilst liaising with customers,
Job Source: Acorn by SynergieYolk Recruitment Ltd
Cardiff
Motor Claims Handler A fast-growing multi-sector insurance business in Cardiff is hiring for a Claims Handler to join it's Cardiff based team working on a hybrid basis, as a Claims Handler you will be responsible for reviewing customer data, documents, compliance admin and contracts. An exciting opportunity awaits for a skilled Claims Handler to j
Job Source: Yolk Recruitment LtdAcorn by Synergie
Cwmbran
Claims Handler Up to £30,000 per annum basic Cwmbran Monday to Friday, 8.30am to 5pm Acorn by Synergie is working with a specialist construction company seeking Claims Handler(s) for their insurance side of the business. You will be part of a team managing the claims, which relate to various maintenance repair claims whilst liaising with custom
Job Source: Acorn by Synergieyolk recruitment
Cardiff
Motor Claims Handler A fast-growing multi-sector insurance business in Cardiff is hiring for a Claims Handler to join it's Cardiff based team working on a hybrid basis, as a Claims Handler you will be responsible for reviewing customer data, documents, compliance admin and contracts. An exciting opportunity awaits for a skilled Claims Handler to j
Job Source: yolk recruitmentCardiff
The Company
Rostella is based in the heart of Cardiff and provides quality car insurance services to car insurance provider Hedgehog in the UK, and more recently travel insurance services to 1Cover in Australia. This means we provide a range of functions including customer service, claims handling, underwriting, pricing and other car insurance related functions. We're a data-driven, agile company where everyone is expected to come up with ideas and help implement them to continually improve what we do and how we do it. Our aim is to create and maintain an industry-leading customer experience.
Rostella provides pricing services to both Hedgehog and 1Cover, with both companies looking to grow their businesses. We have an exciting opportunity for a Claims Handler to join us and directly influence our customer experience in Claims. You will proactively manage an allocation of motor claims from the initial report to closure. This will involve the handling of both first and third party claims.
While the office is based in Cardiff, the position offers the flexibility of hybrid working.
Your key responsibilities:
Assessing indemnity, liability and quantum on motor insurance claims
Identification and referral of fraud indicators
Pro-active case load management
Negotiating settlement of claims
Providing exceptional service to our customers and claims suppliers
Be conversant with the business’ compliance procedures and risks to ensure compliance with all regulatory and legislative requirements.
Actively seek and provide input that may lead to improved operational processes within the claims area.
Support the Claims Team Leader with day to day departmental activity.
Ensure quality, service standards and productivity levels are maintained to a high standard and in line with the company’s expectations.
Your skillset and experience:
Experience working in a motor insurance claims environment (preferable but not essential)
Strong communicator with an ability to build relationships with customers, third parties and Hedgehog suppliers
Ability to interpret data to identify trends to inform action
Self-motivated & able to work within a team framework
What can we do for you?
We believe we can offer you a great working environment as we’re so passionate about our people. Here are just some of the benefits and perks that we offer…
£22,500 - £26,000 (depending on experience)
Annual salary reviews
33 days annual leave (25 days + 8 bank holidays) ) increasing to 34 days with length of service
A great central Cardiff working location with opportunities for hybrid working
A constantly evolving approach to work. We understand the benefits of homeworking, and we also love working with our colleagues in the office.
Nest Pension scheme
We supply equipment, so that our employees can work comfortably from home and in the office
We encourage and support our staff in professional training and qualifications, allowing our employees to take control of their own careers
Refer a friend scheme
Group social events (optional)
Motor Claims Handler jobs in Cardiff
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