General Manager

General Manager (Premium Workspace & Client Experience)

Bristol City Centre (BS1) | Assembly, near Temple Meads
£38,000 per annum
Full Time | Monday to Friday | 8:00am - 5:30pm (flexibility between 8:00am - 5:00pm / 8:30am - 5:00pm)

Benefits

25 days holiday plus your birthday off
£150 annual uniform allowance
Social allowance for team and client events
Pension scheme (3% employee contribution / 3% employer contribution)
Comprehensive onboarding and development programme
Initial training in Manchester
Opportunity to be part of a brand-new site launchAbout the Role

Are you passionate about delivering exceptional customer experiences in a premium environment?

We're recruiting for an exciting General Manager opportunity within a prestigious, high-end flexible workspace in Bristol city centre. This is a fantastic chance to take ownership of a newly launched site, overseeing three floors of beautifully designed office space and creating an outstanding experience for clients and visitors alike.

Working alongside a Reception Team, you'll be the face of the business, ensuring the building runs smoothly while building strong relationships with clients, visitors, suppliers and contractors.

Key Responsibilities

Lead the day-to-day operations of a premium workspace
Deliver a first-class customer experience for all clients and visitors
Manage client onboarding and welcome new businesses into the building
Build and maintain strong relationships with occupiers
Handle client renewals and account management activities
Coordinate suppliers and manage external contracts, including cleaning services
Support health and safety compliance across the site
Conduct office viewings for prospective clients
Resolve issues quickly and professionally
Ensure the building is presented to the highest possible standards at all timesAbout You

We're open to candidates from a variety of backgrounds. Previous General Manager experience is not essential if you can demonstrate exceptional customer service, relationship management and operational skills.

We'd love to hear from you if you come from:

Luxury hotels and hospitality
Premium customer service environments
Property or facilities management
Serviced offices or flexible workspaces
High-end retail or front-of-house managementYou'll be:

Professional, confident and articulate
Highly organised with excellent attention to detail
Personable and relationship focused
Commercially aware and customer centric
Comfortable managing multiple priorities in a fast-paced environment
Passionate about delivering exceptional serviceNext Steps:

If you have the skills and experience we're looking for, we'd love to hear from you. Apply today to be considered for this exciting opportunity.

Alternatively, if you know someone who may be suitable for this role, please share the details with them.

Please note, if your skills match the requirements for the position, a member of the Office Angels team will be in touch to discuss the role further.

For more information, please contact Emma, Mackia or Charlotte on (phone number removed).

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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