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Davies Group Ltd
Liverpool
At Davies, people are at the heart of all we do, our values state that we succeed together and this is what makes our business a great place to work! You will be valued and supported and receive excellent benefits including but not limited to: Reward platform discounts for over 800 retailers 25 days holiday (rising with service plus option to purc
Job Source: Davies Group LtdDavies Group Ltd
Liverpool
At Davies, people are at the heart of all we do, our values state that we succeed togetherand this is what makes our business a great place to work!You will be valued and supported and receive excellent benefits including but not limited to: Like the look of this opportunity Make sure to apply fast, as a high volume of applications is expected Scr
Job Source: Davies Group LtdMassenhove Recruitment
Liverpool
Motor Claims Team Manager Job Market - Insurance Claims Motor Claims Team Manager - About the role My client are looking to expand their Motor Claims teams and are looking to recruit an experienced Team Manager to join them. You will manage colleagues, and ensure that all claims are handled in accordance with client requirements so experience in a
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Motor Claims Team Manager Up to £35,000 DOE Monday-Friday 9am - 5.30pm Hybrid 1 day in the office - Elland/Liverpool MPJ Recruitment are proud to be working with a multi-award winning, global business who are specialists within the Insurance industry. You will be joining a business where you will be valued and supported as people are at the heart o
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• Salary up to £32,000 • Annual Bonuses • Professional Qualifications We are working with the Multinational Loss Adjusting firm to recruit an entire Motor TPA sub-team for their Liverpool or Leeds office. They require a Motor Claims Handler Team Lead with specialists experience in RTA, PI Motor Claims. On a daily basis you will manage a portfolio
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Technical Motor Claims Negotiators / Handlers Job Market - Insurance Claims Exciting opportunity for experienced Motor Claims Handlers to join my clients fast-paced, dynamic & innovative team. The ideal applicants will have solid Third Party Motor Claims Handling experience, with knowledge of MOJ protocols, Indemnity checking procedures, Credit Hir
Job Source: Massenhove RecruitmentTalent Finder
Southport
Team Leader | Southport | Full Time shift patterns, sleep ins and on call | £13 per hour Join a dynamic team dedicated to providing exceptional care for children in their residential homes. They are committed to safeguarding and promoting the welfare of every child in their care, ensuring they receive the support they need to thrive. The team upho
Job Source: Talent FinderMcCarthy Recruitment Limited
Deeside
Are you a Supervisor, Team Leader, or Duty Manager looking for a business to flourish in? Are you looking to fall back in love with your retail career? We are looking for friendly, positive, approachable and adaptable managers to join this fantastic business. Does this sound like you? Then read on... As a Duty Manager for this iconic brand, yo
Job Source: McCarthy Recruitment LimitedLiverpool
Lead, encourage, mentor and develop all members of the team to their maximum potential, to ensure the team meets its objectives and deliver their work standards as agreed in the client’s SLA, whist delivering commercial benefit to Keoghs. To continuously improve the quality of the team’s work.
Key Accountabilities: Duties may include but are not limited to:
Plan and distribute workload across the team, paying appropriate attention to individual team member’s current capability, to ensure the timely and profitable completion of cases.
Provide technical support and guidance to Motor team members to assist in them reaching their full potential, using the technical competency frameworks.
Ensuring that all team members have appropriate objectives and are supported to ensure they at least deliver those objectives.
Hold team meetings at least monthly to cascade information, gather feedback and improve engagement
Meet at least monthly with each team member to discuss performance and ensure appropriate support and development
Provide specific client briefs, updates and implement Keoghs policies, procedures and local initiatives, including actions arising from audits, to effectively inform and engage staff to perform to the desired standards.
Ensure compliance with benchmarks set by Keoghs and by clients whilst driving settlement and ensuring quality of delivery
Identify and implement appropriate learning activities to ensure the achievement of appropriate authority levels and the ongoing development of all team members.
Manage client finances, controlling team costs, to ensure that work is delivered profitably and that cash flow is maximised. Monitor and ensure that bill approval, client account balances, 10 week WIP and other financial measures are kept within target.
Act as the first point of contact for client complaints, taking action to resolve issues as swiftly and effectively as possible, either by taking local action or by appropriately escalating through the IRF Process and notifying the relevant CAM.
To work in conjunction with Supervisors to ensure the delivery of a quality product to clients which is in accordance with Keoghs best practices and at least meets client or internal KPI’s.
Deliver personal caseload to required Keoghs standards and to the fulfilment of personal targets.
Deliver supervision to a required Keoghs standards and to the fulfilment of personal targets.
Complete projects and process updates in order to improve current operating practices or to address specific client issues.
To ensure compliance with the Solicitors Code of Conduct
Working Hours: 35 hours per week, Monday - Friday 9am - 5pm with 1 unpaid hour for lunch. Primary location for this role is our Liverpool Office 1 day a week and 4 days from home
Recruitment Criteria: Essential:
Strong knowledge of all stages of the litigated claims handling process for Corporate Risk Solutions motor claims including high value credit hire and personal injury
To have a financial authority handling a litigated caseload unsupervised
People orientated with a desire to help others as well as an ability to manage performance where required
Highly developed knowledge of processes, systems and procedures
Excellent analytical and problem solving skills
Excellent organisation and communication skills
Able to initiate and maintain business relationships
Shows commercial awareness in understanding the market and industry
Proficient in MS Office (word and excel in particular) and experience of using a Case Management system.
Desirable:
Demonstrate prior experience of;
(i) Successfully leading a team to deliver on outcomes in insurance/legal sector(ii) Successfully supervising a litigated caseload and developing individualsDeveloping others through identifying learning requirements and gaps and formulating plans to improve performance/capability
Required Soft Skills:
Personal Effectiveness
Team Commitment Encourages and supports others.
Resilience: Supports others who are experiencing stress.
Passion for Growth and Improvement: Delivers step change performance Improvement.
Embracing Change: Identifies actions to deliver change.
Business Focus:
Client Care: Works to add value for the client
Decision Making: Identifies options and proposals
Negotiation, Influence and Persuasion: Creates a calculated impact
Commercial Insight: Thinks and acts commercially
Leadership:
Developing Others: Develops others potential.
Planning & Directing: Develops co-ordinated plans.
Managing Performance: Takes appropriate action.
Empowering with Accountability: Devolves Accountability.
Values
Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our five values are at the heart of everything we do; Demonstrate Keoghs values at all times and strive to improve your current rating against each value
We are connectedWe are dynamicWe are innovativeWe succeed together
Team Leader - Motor Corporate Risks jobs in Liverpool
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Get ready to discover your next great opportunity.