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BUZZ Bingo
Nottingham
Are you passionate, customer-focused professional with exceptional comminucation skills? We’are looking for two people, within commutable distance of Nottingham City Centre to join our team of Customer Service Executives in our Nottingham based Buzz Hub. You will have a great positive attitude, friendly tone and approachable personality to join ou
Job Source: BUZZ BingoHireGiant Ltd
Gunthorpe, Nottinghamshire
Here at HireGiant we are currently recruiting for a Customer Service Advisor for a busy client based in the Gunthorpe area. The Customer Service Advisor Role will include: * Meeting & Greeting customers and clients to the site. * Answering the telephone in a kind and friendly manner * General housekeeping of the front desk * Dealing with custo
Job Source: HireGiant LtdUnipart Logistics
Alfreton
Location: Alfreton (DE55 4QJ) Contract type: Full time Hours: 37.5 hours per week, Monday to Friday Salary: £24,322 per annum starting, plus 22 days holiday rising and bank holidays, pension, life assurance, employee assistance programme, wellbeing support, and flexible benefits scheme About the Job Relationships mean everything to us, and this
Job Source: Unipart LogisticsNew Resource Group
Sutton in Ashfield
Maternity cover 9-12 months Interested in working for a company that values its employees and has a passion for providing exceptional customer service? Then this might be the perfect opportunity for you. It is an honor for us to be working with a leading manufacturer of handcrafted luxury furnishings. They are one of the largest international man
Job Source: New Resource GroupCCR Recruitment Group
Nottingham
Customer Service Advisor Location: Nottingham Salary: £23,000 (Plus excellent bonus and benefit package) Monday - Thursday between 8:00am - 8:00pm Friday 8:00am - 6:00pm (*40 hours a week*) (some flexibility is needed) Our client is a fast-growing specialist in their field - they are currently in search for a strong Customer Service Advisor who can
Job Source: CCR Recruitment GroupTURNERFOX RECRUITMENT
Mansfield
Customer Service Advisor - Temporary ProjectStart date 30th April for 8 weeks Mon - Fri 8:30am-5pmMansfield This is a fantastic opportunity to join a successful team in a fun and friendly environment providing customer service over the phone for a temporary campaign lasting approximately 8 weeks. Handling inbound complaint calls and signposting onl
Job Source: TURNERFOX RECRUITMENTUnipart Logistics
Alfreton
Location: Alfreton (DE55 4QJ) Contract type: Full time Hours: 37.5 hours per week, Monday to Friday Salary: £24,322 per annum starting, plus 22 days holiday rising and bank holidays, pension, life assurance, employee assistance programme, wellbeing support, and flexible benefits scheme About the Job Relationships mean everything to us, and this
Job Source: Unipart LogisticsBuzz Group Limited
Nottingham
Are you passionate, customer-focused professional with exceptional comminucation skills? We'are looking for two people, within commutable distance of Nottingham City Centre to join our team of Customer Service Executives in our Nottingham based Buzz Hub. You will have a great positive attitude, friendly tone and approachable personality to join our
Job Source: Buzz Group LimitedNottingham
Job Brief:
A well-established business based in central Nottingham are looking for a Customer Service Advisor to join their growing team. As a Customer Service Advisor you will be customer orientated and will act as a liaison, provide product/services information and resolve any emerging problems with accuracy and efficiency.
Duties Include:
Providing help and advice to customers communicating courteously with customers by telephone, email, letter and face-to-face
Investigating and solving customers' problems, which may be complex or long-standing problems
Keeping accurate records of discussions or correspondence with customers
Producing written information for customers, often involving use of computer packages and software
Learning about products or services and keeping up to date with changes
Managing large amounts of incoming calls
Meet personal/customer service team targets
Handle customer concerns/complaints, provide appropriate solutions within the time limits and follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Skills Required:
Proven experience of customer support, as a customer service representative or similar
A track record of over-achieving targets
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Familiarity or learning agility of Web based Customer Portals
The Customer Service Advisor will be genuinely excited to help customers. You will be patient, empathetic, and passionately communicative. You must be confident at troubleshooting and able to investigate to resolve customer complaints. In return you will be offered a salary of £24,000 to rise to £25,000 after probation.
Working hours are Monday to Friday 8:30am - 5:00pm with half an hour for lunch; this is fully office based. Also, you will be offered 20 days annual leave plus statutory Bank Holidays rising by one day per each year of service up to 25 days.
Customer Service Advisor jobs in Nottingham
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