Fire and Security Installation Engineer

Fire & Security Engineer – Join a Team That's Growing, Investing, and Going Places

About Universal Fire & Security

Universal Fire & Security is one of the South West's leading life safety and security specialists, trusted by organisations across Devon and Cornwall. We're proud to be part of the Ranger Fire & Security Group, one of the UK's fastest-growing fire and security networks. That means you get the best of both worlds: the supportive feel of a local business with the resources, stability, and career opportunities of a national group.

If you're an engineer who wants to feel valued, supported, and excited about your future, this is the place to be.

Why This Role Is a Fantastic Opportunity

You won't just be completing jobs — you'll be building relationships, developing your skills, and playing a key role in a company that genuinely invests in its people. You'll work with a wide range of systems, enjoy real autonomy, and be part of a friendly, professional team that takes pride in doing things properly.

This is a role where you can grow, innovate, and make a real impact.

What You'll Be Doing

Installation & Servicing

• Install a wide range of systems including Fire Alarms, Intruder Alarms, CCTV, Access Control, Fire Extinguishers, Emergency Lighting, Nurse Call, Automatic Gates & Barriers, Disabled Refuge Systems, and Fire & Safety Signage.
• Diagnose and repair faults across all systems with confidence and professionalism.

Customer Excellence

• Keep clients informed throughout each job, ensuring they feel supported and reassured.
• Provide clear explanations of work completed — no jargon, no confusion.
• Identify opportunities for system upgrades or additions and prepare quotations.

Teamwork & Communication

• Work closely with the office team to coordinate daily activities.
• Maintain open communication with your Engineer Supervisor.
• Attend engineer meetings and deliver Toolbox Talks when required.

Professional Standards

• Maintain a clean, organised, and fully stocked company vehicle.
• Complete weekly van checks and submit timesheets on time.
• Keep work areas tidy and safe at all times.
• Wear all required PPE, including Tetra equipment.

Development & Responsibility

• Take ownership of your training and development — we'll support you every step of the way.
• Work safely and responsibly, protecting yourself, your colleagues, and the public.
• Close down jobs promptly and accurately after each call.
• Participate in the out-of-hours callout rota when required.

What You'll Bring

• Qualifications & Training (Essential)
• BAFE SP101/ST104
• BAFE SP203-1
• City & Guilds Fire & Security
• Tetra Ladder Training
• PASMA/IPAF (as required)
• CSCS Card
• Fieldmotion Mobile Engineering Platform experience
• DBS (CRB) clearance & BS7858 Security Clearance
• Full UK Driving Licence
• Awareness of SSAIB requirements
• BSEN 7010 knowledge

Skills & Experience

• Excellent communication skills — written, verbal, and customer-facing.
• Strong time management with the ability to prioritise and multitask.
• High attention to detail and deadlines.
• Confident technical capability and willingness to learn new systems.
• Understanding of both B2B and B2C environments.

Personal Qualities

• Confident decision-maker with strong interpersonal skills.
• Creative, adaptable, and aligned with our company values.
• Self-motivated and able to work independently or as part of a team.

What You'll Get in Return

• Competitive salary £30,300–£38,000 depending on skills and experience. (overtime available).
• Company van (air-conditioned), smartphone, and specialist tools.
• Travel allowance and enhanced overtime rates
• Free, secure onsite parking.
• Private health insurance.
• Life insurance.
• Employee Assistance Programme supporting your wellbeing, security, and peace of mind.
• Clear development and progression opportunities within a fast-growing national group.
• A supportive team that genuinely values your contribution.

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