IT Support Engineer

Role: IT Support Engineer

Location: Stansted, UK

Salary: £40,000

Our client are seeking a dynamic IT Support Engineer to join small but dedicated IT team. This is a varied role covering all levels of support — from day-to-day desktop troubleshooting to server administration and cloud technologies. You'll play a key part in keeping our business-critical systems running across multiple sites, so flexibility, problem-solving skills, and a proactive mindset are essential.

This position will involve occasional travel between UK sites and participation in an on-call rota to provide out-of-hours support for key systems.

• Provide 1st–3rd line support for users across Storm Aviation’s UK sites.
• Manage and maintain Windows desktop and server environments.
• Support and administer webservers, Azure services, Intune, and develop Power Automate workflows.
• Troubleshoot and resolve technical issues quickly and effectively.
• Assist with system migrations, upgrades, and deployment projects.
• Develop and maintain automated workflows to streamline business processes.

Qualifications, Experience and Knowledge

• Proven experience supporting Windows desktop and Windows Server platforms.
• Knowledge of Azure Active Directory, Intune, and modern cloud services.
• Experience with webserver management (IIS or similar).
• Familiarity with Power Automate (or other workflow automation tools).
• Strong problem-solving skills and the ability to work independently.
• Excellent communication skills, with the confidence to support staff at all levels.
• Willingness to travel occasionally to Storm Aviation’s UK sites.
• A flexible, proactive, and team-oriented mindset.

Desirable Certifications

• Microsoft 365 Certified: Modern Desktop Administrator Associate
• Microsoft Certified: Azure Administrator Associate
• ITIL Foundation certification (or equivalent knowledge of IT service management)