Business Support Manager
Scotland, United Kingdom
About The Role
As a Business Support Manager, you will be a key support in the region, reporting too and working alongside the Regional Director to support with the efficient operation of the North of England and Scotland Region (covering from Middlesbrough in the South to Inverness in the North).
Key Responsibilities
Monitor and support all regional branches in achieving operational efficacy Assist the Regional Director in ensuring appropriate branch operational cover at all times
Ensure Branch Managers roll out of training for new initiative i.e. Safety Guardian, toolbox talks, new systems, procedures, policies, etc.
Ensure effective and efficient service is provided to all customers interacting with branches and across the region
Work alongside the Regional Sales Team to support the Branch Managers in winning and retaining spending accounts
Ensure scheduled stock checks and regular asset checks are completed
Ensure damage costs are being managed appropriately across the region
Regional operational management of the tachograph system
Support Branch Managers in the effective coaching of employees and management of the vehicle monitoring system
Ensure Branch Managers meet all asset KPI targets
Identify and recruit regional employees with the right potential in line with company policy
To ensure regional individuals are trained and effectively to be able to carry out their roles
To work throughout the region to ensure as far as reasonably practicable compliance with HSE Legislation and Company policy
When it is considered necessary or appropriate by management you may be required to carry out any duties considered within your skill and competence to assist the smooth running of the business
What We’re Looking For
Proven stakeholder management experience
Ability to effectively prioritise workload at a high level
Evidence of continuous revenue and profit growth
Highly motivated with strong commercial skills at all levels
Proof of ability to lead and manage a complex situations
Full P&L understanding and application required
Comfortable using IT equipment and MS Office packages
Flexibility is essential as travel is required across the region
Valid driving licence - Essential
Previous experience within rental, multi-site, small tools, construction or related retail - Desirable
Multi-site management experience - Desirable
The ideal candidate will have Hire Industry experience and have knowledge of small tools, although this is desirable, it is not essential. We are looking for someone with management experience who will be flexible with travelling.
What We Can Offer You
Competitive salary
Competitive annual bonus scheme
Monday – Friday working hours, no weekends!!
Salary sacrifice pension
Company car
days holiday, plus bank holidays
holiday purchase scheme
Tool Hire
Assurance cover 3x salary
save scheme
care vouchers
a friend scheme
& Development – commitment to upskilling and developing our people, structured in house training available alongside external training where required
to work scheme
service recognition
Vp discounts – a variety of discounts and rewards on thousands of well-known brands
on HP products
mobile contract discount offers
discounts
Shield (discounted premiums on health care cash plan)
Assist 24/7 accident helpline – free joining
A Little Bit About Us
Brandon Hire Station is the leading provider of tool and equipment hire in the UK.
Our commitment to exceptional customer support services is unmatched in the industry. We guarantee timely delivery of our tools and equipment through our branded vehicles and FORS accredited drivers. Plus, with our 'Everyday Product Hire Guarantee', you can trust that our most hired products are always available at every branch, every day, collected or delivered throughout the UK.
At Brandon Hire Station, we're actively looking for passionate individuals to join our team. We're committed to providing the highest level of service to our customers and we're always on the lookout for like-minded professionals who share our dedication to excellence.
If you're interested in working for a company that's committed to providing exceptional customer support services, we invite you to apply for a position with Brandon Hire Station today.
Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.