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Platinum Recruitment Consultancy
Blashford
Role: Service Coordinator Location: Ringwood, Hampshire Employer: Manufacturer Salary: upto £40,000 Platinum Recruitment is working in partnership with a really great Agricultural Manufacturer in Ringwood. Hampshire and we have a fantastic opportunity for a Service Coordinator to join their team. What's in it for you? Potential for Progression
Job Source: Platinum Recruitment ConsultancyALOIS Solutions
Ilford
Looking for IT service coordinator with social care background . Minimum education/educational ability Ability to gain and/or apply a range of knowledge, skills and understanding at a detailed level.May be evidenced by: A levels; NVQ level 3 or equivalent qualifications, or evidence of demonstrable application in the course of experience. Minimum e
Job Source: ALOIS SolutionsClearwater People Solutions Ltd
Bristol
Our client, a forward-thinking Engineering technology company, is currently recruiting for an Service Coordinator to join their coordination team on a permanent basis. The Service Coordinator will be responsible for contacting our client's Connects portfolio of commercial customers to arrange installation appointments including exchanges, maintena
Job Source: Clearwater People Solutions LtdTotal Crane Solutions
WolverhamptonWolverhamptonWest Midlands (region)United Kingdom
Job Description We are looking for a full time Service Coordinator to join our dynamic team! This is a brand new role so we can offer tons of flexibility. As a Service Coordinator you will be looking after a team of engineers and scheduling their daily work. You will play the critical role within the team by being the first point of contact to cus
Job Source: Total Crane SolutionsReact Recruitment Ltd
ME2, Upper Upnor, Medway
Our client is seeking a skilled Service Coordinator to manage the diary for engineers. Salary: £23,000 to £27,000 pa Hours: 8am to 5pm, half hour break Location: Strood – company will move to Hoo in near future Benefits: 23 days leave + BH, rises with service, pension, LA JOB PURPOSE: * To provide a point of contact for customers and engineer
Job Source: React Recruitment LtdBennett and Game Recruitment LTD
SevenoaksSevenoaksUnited Kingdom
Service Coordinator required for our client, a leading HVAC company that has 6 regional offices and has been expanding since it formed over 20 years ago. They offer their customers a complete turnkey solution for the installation, service, maintenance, fault finding and repair on a range of HVAC equipment throughout the UK.Service Coordinator - Sal
Job Source: Bennett and Game Recruitment LTDYounique Recruitment
NE29, New York, North Tyneside
Service Co-ordinator required required by a leading provider of Satellite Communications. Our client have a global presence including offices in 10 countries and have 250 staff globally. Our client are debt free, in a financially strong position and continue to grow their operations further. This is an exciting opportunity to work for a company wit
Job Source: Younique RecruitmentPontem Recruitment
Perry Barr
The company A multi-award-winning manufacturer of consumable goods who have been operating for over 60 years and supplying bespoke equipment internationally across 70 countries. The business is family owned and utilises the latest technology and innovative manufacturing systems with an extensive customer portfolio across the UK. On the back of its
Job Source: Pontem RecruitmentNew Malden
Service Coordinator
Job Type: Full-time
Location: Malden
My client is seeking a Service Coordinator to join our global team, providing 24/7 service to our key customers. The Service Coordinator is the primary point of contact for handling incoming local and worldwide service requests. This role is crucial for maintaining customer satisfaction and ensuring efficient coordination of services.
Day-to-Day Responsibilities:
Handle all incoming service requests and follow-up services, both locally and globally.
Review emails and prioritize responses based on various factors such as time scales, urgency, and customer commitments.
Liaise with ships agents worldwide for attendance and shipment of parts.
Provide service confirmation and quotations of worldwide service rates to customers, including expenses.
Plan local services in close collaboration with Service Supervisor/engineers.
Agree on the scope of work and charge point with customers, ensuring purchase orders are received if necessary.
Check customer financial data and prepare pro-forma invoices and payment in advance when required.
Coordinate with the Shipping Department for timely delivery of spares.
Offer feedback and solutions to customers for follow-up services.
Arrange returns for defective and unused parts via the RMA process.
Collaborate with Sales for installation projects and inform them of retrofit opportunities.
Contribute to WIP reduction and participate in team meetings.
Provide cover during staff shortages and participate in a European 24/7 rota for out-of-office service attendances.
Maintain Service email database and process service orders for accurate invoicing.
Provide KPI data and maintain various internal reports and databases.
Required Skills & Qualifications:
Resilience under stress and the ability to handle multiple tasks simultaneously.
Problem-solving attitude with a proactive approach.
Commercial apprenticeship or equivalent experience.
Proficiency in the MS Office suite.
Fluent in English, both written and spoken.
Strong administrative and organizational skills.
Email Alert for Service Coordinator jobs in New Malden
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