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Business Analyst

Manchester

Salary: £39,000 Job Type: Full Time Location: Head Office - West Didsbury Benefits: Competitive pension, 26 days holiday plus bank holidays, increasing with service, cycle to work scheme, season ticket loans for public transport plus much more.

What you’ll be doing:

To produce and prepare timely and accurate performance management information as required across the Repairs Directorate to ensure added value through insight.

Carry out detailed analysis of performance management information, using a wide range of tools, to understand trends, variations and exceptions, and the reasons for these.

To provide regular updates around measures and ongoing performance to assist Heads of Service and Managers in decision making to focus on continuous improvement.

Provide a suite of data to enable Managers to understand, act, learn and improve through the identification of trends and patterns.

Working collaboratively with IT and business operation in order to deliver accurate performance data.

What you’ll need:

Strong analytical skills and ability to provide pro-active insights as well as recommendations for change

Significant experience of producing data / reports and in a variety of formats

Advanced IT skills and proficient in using Microsoft Office applications -Intermediary / advanced Excel knowledge, experience with SQL in extracting data from source systems and Power Bi

Ability to complete tasks in an accurate and timely manner when working under pressure with attention to detail.

Experience of interrogating performance management information to identify trends and highlight where improvements could be made.

Ability to collate a range of performance and measures data, including data from external agencies (Local Authorities etc.).

Experience of using a range of tools to carry out detailed data analysis.

Excellent communication skills and the ability to translate information into concise, appropriate and accessible reports for a range of audiences.

Experience of successfully engaging colleagues and working collaboratively in delivering outcomes.

Ability to coach colleagues to develop their ability to interrogate the data and use it to understand, learn, act and improve.

Ability to develop and project a positive image of Great Places through personal, written and oral skills.

Understanding of value for money.

Experience of working within a defined change methodology e.g. Systems Thinking is desirable.

Ability to develop and project a positive image of Great Places through personal, written and oral skills

Good knowledge of the social housing sector is desirable

What we need from you:

A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing

A passion to advocate on behalf of people and communities

A commitment to work in partnership with others for the benefit of Great Places

A commitment to continuous learning and improvement

Ability to work flexibly and when needed outside normal working hours to ensure service continuity

An ability to work in uncertainty.

To be professional and work with integrity, inclusivity and respect for diversity

What we give you in return for your hard work and commitment

Pension | DC scheme (up to 10% contribution from both colleagues and Great Places)

WPA | Healthcare auto enrolled at no contribution level with £1250 of savings available - option to increase & add family members

Annual leave |Start at 26 days annual leave, increasing up to 30 days + Bank Holidays

Flexi time | Allows colleagues to achieve a healthy work life balance whilst carrying out requirement of the role. A maximum of 13 days flexi can be taken in a year

Professional fees | The business pays the cost of one professional membership fee for each colleague

The Market Place |high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more

Health and wellbeing initiatives | Our colleagues enjoy wellbeing campaigns throughout the year, with activities designed around our four pillars of wellbeing, these include career wellbeing, mental wellbeing, physical wellbeing and financial wellbeing

REF-213 537

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Business Analyst jobs in Manchester

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