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PPHE Hotel Group
City of London
Group Sales Executive Love providing great service and being part of uplifting moments? Take the next step in your career with us as a Groups Sales Executive at Park Plaza Hotels Europe. PPHE is the ideal location for you to develop your skills as a Groups Sales Executive and shine in a collaborative team environment. At Park Plaza we love to c
Job Source: PPHE Hotel GroupPPHE Hotel Group
City of London
Group Sales Executive Love providing great service and being part of uplifting moments? Take the next step in your career with us as a Groups Sales Executive at Park Plaza Hotels Europe. PPHE is the ideal location for you to develop your skills as a Groups Sales Executive and shine in a collaborative team environment. At Park Plaza we love to c
Job Source: PPHE Hotel GroupBounce
City of London
Job Title: Groups Sales Executive Reports To: Groups Sales Manager Department: Groups Sales , Support Office Overall Purpose: Our Groups Sales Team are the voice of and often the first contact customers will have with our brands. The Groups Sales Executives are responsible for converting incoming enquiries and managing booking
Job Source: BounceHyatt Place London Heathrow
West Drayton
Groups, Meetings & Events Sales Executive Just some of the benefits you will enjoy as a Groups, Meetings & Events Sales Executive 12 complimentary nights a year across Hyatt Hotels worldwide Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start! Free meals on duty 50% discount on food and beve
Job Source: Hyatt Place London HeathrowThe Zetter
Farringdon, England, United Kingdom
Employment status Permanent, full-time, office based Place of work Zetter central office, 86-88 Clerkenwell Road, London, EC1M 5RJ (Farringdon) Salary £37,000 Company Description The Zetter Group, a renowned hospitality company, is known for its award-winning hotels, restaurants, and bars that exude distinct personalities, wit, and style. The Ze
Job Source: The ZetterThe Zetter
Farringdon
Job Description Employment status Permanent, full-time, office based Place of work Zetter central office, 86-88 Clerkenwell Road, London, EC1M 5RJ (Farringdon) Salary £37,000 Company Description The Zetter Group, a renowned hospitality company, is known for its award-winning hotels, restaurants, and bars that exude distinct personalities, wi
Job Source: The ZetterHyatt Place London Heathrow
West Drayton
Groups, Meetings & Events Sales Executive Just some of the benefits you will enjoy as a Groups, Meetings & Events Sales Executive 12 complimentary nights a year across Hyatt Hotels worldwide Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start! Free meals on duty 50% discount on food and beve
Job Source: Hyatt Place London HeathrowNovotel London Tower Bridge
GB
Company Description Join us at Accor, where life pulses with passion! ? As apioneerin the art ofresponsiblehospitality, the Accor Groupgathersmorethan45 brands, 5,600hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.Whileeachbrand hasitsownpersonality,whereyouwillbeable totrulyfindyourself,theyallshareacommonambition: t
Job Source: Novotel London Tower BridgeCity of London
Job Title: Groups Sales Executive
Reports To: Groups Sales Manager
Department: Groups Sales , Support Office
Overall Purpose:
Our Groups Sales Team are the voice of and often the first contact customers will have with our brands. The Groups Sales Executives are responsible for converting incoming enquiries and managing bookings of all sizes from conception to delivery , maximisi ng every revenue opportunity, while ensuring that they create an unforgettable experience for our guests.
The Groups Sales Team are accountable for pre-booked revenue which equates to between 4 0-70% of the business total revenue, depending on s eason .
Principle Responsibilities:
Effectively converting incoming enquiries and efficiently planning confirmed bookings (including but not limited to social group bookings, occasions, private room hires, consumer and corporate events ) across all Bounce and Hijingo venues in London.
Ensuring guests receive the ultimate State of Play experience by offering the mos t appropriate activiti es , packag es and setup available based on their requirements .
Maintaining the highest level of guest satisfaction by adhering to thorough, high standard enquiry handling and booking planning processes, ensuring a smooth and premium customer journey .
Always offering the best telephone customer service to our perspective guests, by following a curated call template.
Maximise all sales opportunities through upselling and building strong relationships with the guests .
Providing eloquent, professional proposals which meet guest requirements and arrive within the agreed time .
Ensur ing every detail of a guest s booking is accurately recorded and carefully communicated to the venue team to enable them to deliver all of the guest requirements.
E nsuring all communication of pre-booked revenue to the venue team has, including but not limited to run sheets and function sheet, has appropriate level of information , accurate table allocation s and no outstanding tasks.
Arranging and conducting venue showrounds , as and when required , to increase chances of high value booking conversion.
Liaising with 3rd party agencies to handle incoming enquiries and successfully convert them into confirmed bookings.
Achieving pre-booked revenue team targets on a monthly and quarterly basis .
When required, taking part in proactive team activities , including but not limited to , upselling sessions, past booker contact or data clean ups .
Maintaining knowledge of both UK brands, Bounce and Hijingo , and showing the ability to cross sell between both .
Core non-negotiable skills and experience:
A sales driven individual with an outgoing and positive personality
Ability to build authentic, productive business relationships
Good negotiation skills
A proven ability to think and act with speed and efficiency in a fast paced environment
Exceptional organisational and administration skills with superior attention to detail
What we offer:
A dynamic and supportive work environment with a focus on teamwork
Career growth and development opportunities
31 days holiday inclusive of Bank Holidays pro-rata
1 day a week working from home
Wagestream for easy access to earned wages before payday
Employee discounts for you and your friends and family
Friday pizza and beers in our Support Office, based in Farringdon
Snacks available in our Support Office
Access to our Employee Assistant Programme
TPBN1_UKCT
Groups Sales Executive jobs in City of London
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