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Burns Sheehan

Coventry / Global

Infrastructure Engineer

Job Description

Here at Burns Sheehan, we’re supporting a growing, technology-led ecommerce business with a strong sustainability focus, looking to bring in a Senior IT Infrastructure Engineer to grow out their engineering capabilities.

This is a hands-on role with plenty of scope, working across a Virtualised and Cloud environment looking to work towards a more modern Microsoft environment while supporting business-critical systems and delivering key infrastructure projects.

The Role:

  • Provide support across 1st - 3rd line, resolving infrastructure and end-user issues
  • Administer and maintain Microsoft environments (Windows Server, Microsoft 365, Active Directory)
  • Support Hyper-V virtualised environments
  • Deliver infrastructure projects including upgrades, migrations and improvements
  • Monitor system performance, ensuring stability, availability and security
  • Support end-user hardware including laptops, desktops and mobile devices
  • Work closely with internal teams to troubleshoot and resolve technical issues
  • Maintain clear technical documentation
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