Customer Service Assistant

Looking to start or grow your retail career? We're recruiting Customer Service Assistants to join our food store team

Fenny Compton, Southam | 12 hours per week |

This is more than just a shop floor role - it's your opportunity to build a career in retail, with a clear pathway to Team Leader and Store Manager roles.
About Us
At the Heart of England Co-operative Society, we've been serving our communities since 1832. As an independent Co-operative, we put people at the heart of everything we do - from our customers and members to our colleagues. With continued growth across our food stores, now is a great time to join us and develop your career.
What You'll Do
As a Customer Service Assistant, you'll play a key role in keeping our store running smoothly while delivering a great shopping experience: Deliver friendly, helpful, and efficient service to every customer
Keep shelves fully stocked, well-presented, and shop floor ready
Handle deliveries, replenishment, and stock rotation
Maintain high standards of cleanliness and food safety
Support promotions and merchandising activity
Work as part of a team to achieve store targets
You'll be visible on the shop floor, ready to help customers and step in wherever needed to keep the store running at pace.
What We're Looking For A strong customer focus and positive attitude
Reliability and a willingness to learn
Ability to work in a fast-paced retail environment
Great teamwork and communication skills
Retail experience is helpful, but not essential - we'll provide full training.
Why Join Us?
Progression & Development Clear pathway to Team Leader and Store Manager roles
Ongoing training and development to support your career growth
Opportunities across our expanding store network
Colleague Benefits Competitive hourly rate of £12.71
Generous holiday entitlement
Staff discount across our stores
Pension scheme
Employee assistance programme
Opportunities to get involved in community initiatives
Build Your Future with Us
If you're looking for a role where you can learn, grow, and progress in a supportive retail environment, we'd love to hear from you. Apply today and take your first step towards a rewarding career in food retail.
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