Site Reliability Engineer

Wheely is redefining premium transportation across major cities in Europe, the US, and the Middle East. We blend cutting-edge technology with the craft of five-star chauffeuring to deliver an experience trusted by more than 100,000 active riders and 1,200 corporate accounts.

We’re a profitable, fast-growing scale‑up with $43M raised and over $100M in annual revenue. Having recently launched in New York City, we’re expanding rapidly across the US and EMEA. If you take pride in your craft and want to help shape the next chapter of our growth, we'd love to hear from you.

About the Role

Over the past few years, we have rebuilt our infrastructure almost from scratch. And now we are expanding the infrastructure team.

As a part of the team, you will work to minimize the number of incidents (availability, performance, security), speed up time-to-delivery of new features to customers, building flexible, high availability, and protected infrastructure to ensure every customer’s journey or request runs smoothly.

Responsibilities

• Work with alerts and incidents that arise in the system
• Assist development teams with emerging issues
• Automate work and write documentation
• Participate in the creation of application pipelines
• Participate in the migration of infrastructure and application services
• Develop, maintain and ensure system resilience
• Develop dynamic environments

Requirements

Tech stack: AWS, Kubernetes, MongoDB, PostgreSQL, RabbitMQ, Redis, Ansible, Terraform, Grafana, Prometheus, Sentry, Loki, Jenkins, Github Actions.

• Proven experience with cloud-based solutions (AWS/GCP)
• Knowledge of Linux troubleshooting, including networking and file systems
• Experience with containers and platforms such as Docker, Kubernetes, etc.
• Experience with administration RabbitMQ/Kafka
• Experience with administration of SQL/NoSQL databases
• Good writing and verbal communication skills to ensure efficient communication within and outside the team and to explain your decisions
• Ability to focus on what matters most, manage your time, and get things done
• To be a team player, ready to help engineers investigate issues or teach them new things
• Love to automate manual work and try new modern technology/approaches

What we Offer

• Office-based role in West London, four days a week with flexible start and finish times, plus one remote day of your choice
• Employee stock options plan
• Private medical and dental insuranceLife and critical illness cover
• Latest-generation MacBook Pro and 4k display
• Monthly credit towards Wheely journeys
• Cycle to Work scheme
• Relocation support, including visa sponsorship and allowance