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Quality Freight Services Ltd
birmingham, england, United Kingdom
Job description Quality Freight Services, is a leading player in the freight forwarding industry. We specialize in providing Quality logistical solutions to our clients, ensuring efficient and reliable transportation of goods across borders. We are seeking a dedicated and experienced Operational Clerk to join our dynamic team in our Birmingham Bran
Job Source: Quality Freight Services LtdRight Now Recruitment
Tamworth
Right Now Group are looking for an experienced Sea Freight Import Clerk to join our client who are a Global Freight Forwarder based in Tamworth. The successful candidate will be responsible for managing the imports of goods via Sea freight, ensuring efficient and timely transportation while maintaining compliance with all relevant regulations and c
Job Source: Right Now RecruitmentHTE Recruitment
Tamworth, Staffordshire
Freight forwarder / Customer Services Operator required for a freight forwarder in the Tamworth area. This role is paying £27-29k. This freight forwarder imports and exports in and out of the UK via ocean, air and road. they work with a wide range of companies across the UK. The role As a Freight forwarder Operator you will be responsible for the
Job Source: HTE RecruitmentMetro
birmingham, england, United Kingdom
Powered by industry-leading Metro technology, Metro deliver import/export air, ocean and road freight forwarding, supply chain management, logistics and specialised services in retail, manufacturing and chemicals. Metro is seeking a Pricing Specialist - Ocean to support our Ocean freight team. If you have a commercial mindset and thrive in a fast-
Job Source: MetroDanny Sullivan Group Ltd
Birmingham
Danny Sullivan's are looking for a full time Road Sweeper Driver in the Birmingham area Job description: 9-10 hours a day, 5 days a week Potential weekend work Ongoing work Road Sweeping Requirements: Experience as a Road Sweeper Working Reference Right to work Desirable: NVQ Sweeper Driver Benefits: Overtime potential Free access to qualificat
Job Source: Danny Sullivan Group LtdMetro
birmingham, england, United Kingdom
Powered by industry-leading Metro technology, Metro deliver import/export air, ocean and road freight forwarding, supply chain management, logistics and specialised services in retail, manufacturing and chemicals. Metro seeks an Airfreight Import Coordinator to join our Airfreight team on the Birmingham Business Park. The Role Creating and mainta
Job Source: MetroSavino Del Bene
birmingham, england, United Kingdom
Savino Del Bene is looking for a Sales Executive for the sales team based in its Birmingham branch. Main responsibilities include, but are not limited to: · Develop commercial relationships with clients in the portfolio by producing and widening new business within Savino Del Bene United Kingdom. · Create and retain said Portfolio with commer
Job Source: Savino Del BeneMetro
birmingham, england, United Kingdom
Powered by industry-leading Metro technology, Metro deliver import/export air, ocean and road freight forwarding, supply chain management, logistics and specialised services in retail, manufacturing and chemicals. Metro is seeking an Ocean Trade Analyst to join our Ocean Trade team. It is a wide-ranging supporting role, focusing on administration
Job Source: MetroWednesbury
Our client is a well-established global service provider to the Freight forwarding, express and international parcels, warehousing and logistics industry. The network has more than 354 locations across 60 countries and with 13,000 employees serving alliance customers and attending to the details of their business round the clock, around the globe.We are now looking for a Road Freight Customer Service Executive based out of Wednesbury, full time permanent role working Mon- Fri 9am - 6pm although there is flexibility surrounding these hours.Main Duties and Responsibilities:* Weekly completion and sending of KPI Reports.* Ensure shippers commercial invoices have the required customs information. * Monitor weekly PODs outstanding. * Submit clearances with 3rd Party Brokers. * Maintaining log of customer claims. * Handle customer calls and deal with customer queries. * Track & Trace of inbound shipments. * Informing customer of transit times. * Must apply attention to detail and ensure accuracy of data input at all times. * Ensure high customer satisfaction level to retain customers. * Manage daily complaints and ensure timely resolution. * Maintain good and appropriate records on customer management system. * Handle and assist escalated cases until customer is satisfied. * Maintain good relationship with all internal stakeholders to ensure all departments are aligned and updated. * Work with all other Road Freight departments to ensure smooth flow of deliveries. * Ensure immediate response for customers to enhance their customer service experience and strengthen their loyalty. * Analyse and resolve the claims and compensation cases. Key skills & attributes:* You will have a good understanding of Road / Trailer freight / Transport logistics * Proficiency in Microsoft Excel, Word & Outlook* Highly organised and a team player* Deadline focused* Flexible, adaptable and quick to learn* Ability to work on own initiative* Excellent communication skills* Fluent English, both written and spoken is essentialPackage and Benefits* Hours - Mon - Fri 9am - 6pm-with a 60-minute break - Flexibility around these hours* Full time* Salary - £23,700 per annum* Bonus scheme* Pension
Road Freight Customer Service Clerk jobs in Wednesbury
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