Warehouse Supervisor

Warehouse Supervisor - E-commerce & Dispatch

Location: Northampton, NN5

Annual Salary: £31,000 per annum

Hours: 40 hours per week

Job Type: Full-time | Permanent

Warehouse Supervisor Required - Northampton

Quest Employment are currently recruiting for an experienced Warehouse Supervisor to join a busy warehouse and logistics operation based in Northampton, NN5.

This is a fantastic opportunity for a confident warehouse professional with previous supervisory experience to step into a permanent role, taking ownership of daily warehouse performance, team coordination, stock accuracy and dispatch standards.

The role will have a strong focus on e-commerce fulfilment, store shipments, inventory control and ensuring customer orders are picked, packed and dispatched accurately and on time.

Please note: Previous warehouse supervisory experience is essential for this role.

The Role

As a Warehouse Supervisor, your duties may include:

Overseeing daily warehouse activity across picking, packing, dispatch and stock movement

Supervising e-commerce order fulfilment from order processing through to dispatch

Ensuring orders are picked, checked, labelled, packed and shipped accurately

Prioritising orders in line with delivery deadlines and courier cut-off times

Monitoring pending, cancelled, returned and failed-delivery orders

Coordinating store replenishment orders and outbound shipments

Checking shipment quantities, product accuracy, labels and paperwork

Supporting goods-in, storage, stock control and warehouse organisation

Maintaining accurate stock locations and investigating stock discrepancies

Supervising cycle counts, stock checks and inventory activities

Ensuring damaged, defective and returned stock is handled correctly

Allocating daily duties to warehouse staff based on workload and priorities

Monitoring team attendance, performance, productivity and conduct

Training staff on warehouse processes, safety, product handling and picking standards

Supporting staffing plans during busy periods

Liaising with couriers, transport providers and internal logistics teams

Resolving delays or issues that may impact...