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Store Manager

London Area, United Kingdom

Being part of EssilorLuxottica means being part of a passionate international and diverse community of 190,000 individuals working towards a common mission, help people “to see more, be more”.

With a global presence in more than 150 countries, an incredible heritage, and a fascinating vertical integrated business model, EssilorLuxottica offers endless development and career opportunities worldwide and learning possibilities at every turn.

Bringing together world-leading expertise in lens and eyewear technology give us the unique possibility to shape an entire industry every day by fostering innovation and make a meaningful impact on people's lives. Together, we make a brighter future.

Courage, authenticity, and timeless style are the core values of Ray-Ban, a leader in prescription and sun eyewear for generations since its establishment in 1937. From the introduction of the iconic Aviator model created for US military pilots, Ray-Ban has been at the forefront of cultural change, becoming a symbol of self-expression and worn by celebrities and public figures all around the world. In 2021, the same values were celebrated through the successful launch of the next generation of smart glasses, Ray-Ban Stories. The highly anticipated collaboration between Meta (formerly Facebook) and Ray-Ban offers consumers a new way to seamlessly capture, share and listen to their most authentic moments. Ray-Ban joined the Group's portfolio in 1999 and later redefined its distribution strategy leading to decades of growth.

Job Scope and Main Responsibilities

A Store Manager oversees all aspects of store operations, including sales, profitability, recruiting, maintenance, and inventory control as well as ensuring excellent customer service is delivered. A store manager is expected to improve the overall business performance and achieve objectives through effective management, leadership, and development of the people in their team. As a EssilorLuxottica ambassador the store manager will role model the EssilorLuxottica values and the Ray-Ban culture.

Responsibilities

Oversee the store’s day-to-day operations.

Ensure all KPI targets and expectations are delivered.

Ensure costs are kept to a minimum and stock loss is in within company guidelines.

Regularly analyses sales performance, maximising strengths and reviewing poor performance to establish an action plan for improvement

To follow all company policy and procedures to ensure safety and security of the business

Network effectively with internal and external stakeholders

Keep abreast of and be knowledgeable of competitor activity

Deliver memorable customer service and exceptional product knowledge

Maintain inspiring visual merchandising in store as per guidelines

Ensuring that the store is always on top of the competition by being commercially focused

Recruit, lead, motivate and inspire your team to succeed in store

Create an engaging and positive working environment

Establish a store culture that embraces diversity and maximises the learnings from a diverse team

Lead store team to deliver brand story (and Sunglass Hut experience, if applicable) through effective store management

Set and execute sales performance goals to increase profitability

Hire, train, and assess store employee's productivity and performance

Maintain orderly, presentable appearance of the store

Technical Skills - Portrait of a Perfect Candidate

Strong selling skills

Problem solving ability

Excellent customer service skills

Excellent communication and listening skills

Time Management skills

Persuading & influencing skills

Coaching & development skills

Performance Management skills

Leadership skills

Highly commercial

Able to networking effectively

Results driven

Problem solving ability

Good knowledge of Microsoft Office package

What we offer

Great benefits such as discounted and free eyewear, generous holidays allowance, pension package, monthly bonus and commission structure, etc..

Internal mobility across countries, brands and departments

Career progression and development

Generous incentives conducted in store

Qualifications

High school education or equivalent experience

2+ years' store management experience

Customer centric with a positive attitude

Languages

English fluent

Other Languages

Apply

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Store Manager jobs in London Area, United Kingdom

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