Technical Consultant - Infrastructure & Software Delivery

Technical Consultant – Infrastructure & Software Delivery

Location: UK (Fully Remote). Must be based in the UK

Sector: Enterprise Software

The Role

We're looking for a Technical Consultant to deliver and support enterprise software solutions within customer environments across on-premise, hosted and cloud infrastructures.

This is a hands-on technical consultancy role combining software implementation, infrastructure troubleshooting, deployment automation and customer-facing technical delivery.

You'll work closely with customers, project teams and service teams to deploy, support and optimise critical healthcare software platforms. Success in this role requires strong Microsoft infrastructure experience, excellent troubleshooting skills and the ability to automate deployment activities using tools such as PowerShell, YAML and Azure DevOps.

This is not a DevOps or Platform Engineering role. We're seeking someone with a strong infrastructure and implementation background who enjoys working directly with customers and solving complex technical challenges.

Key Responsibilities:

* Deliver technical implementations of enterprise software solutions into customer environments, working directly with customer IT teams to deploy and configure solutions across on-premise, hosted and Azure-based infrastructures

* Configure, support and troubleshoot Windows Server, Active Directory, IIS, virtualisation, storage, networking and security components.

* Use Azure DevOps, YAML and PowerShell to automate software deployment and configuration activities

* Support infrastructure upgrades, migrations and technical change projects

* Provide 3rd line and escalated technical support for complex customer incidents.

* Produce high-quality technical documentation including deployment guides, HLDs, LLDs, DR documentation and knowledge articles

* Participate in a remote on-call rota (approximately two Sundays per month)

Essential Skills & Experience:

* Experience deploying, implementing or supporting enterprise software within customer environments

* Advanced PowerShell scripting and automation experience

* Strong Microsoft infrastructure background including Windows Server, Active Director, IIS and Networking

* Experience with VMware and/or Hyper-V virtualisation platforms

* Experience using YAML and deployment automation technologies.

* Exposure to Azur...