Data Analyst

We're happy to speak about any reasonable adjustments you need.

Please note this role requires you to pass Security Check clearance. For further information, please see 'Selection process details'.

DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support some of the most vulnerable people in our society.

This role is fundamental to helping tens of thousands of colleagues across the organisation collaborate and communicate with each other more efficiently and effectively. You'll be improving their experience of the digital services they use every day. And achieving this using fresh ideas and cutting-edge technology.

By helping people in the organisation work better together, you'll have an impact on how we achieve DWP's aim to improve people's day-to-day lives and help them build financial resilience and a more secure and prosperous future.

If you're curious about user behaviour and enjoy finding meaning in complexity, join DWP Digital as a data analyst, and help us get this right.

Job description

DWP teams need information about how our digital services are being used and whether they meet our users' expectations and needs. Gathering and analysing this insight helps us make better, more-informed choices.

Your mission will be to create innovative analytical solutions to uncover previously unidentified or hard to isolate insights. To do this, you'll need to understand the data problem the service needs to solve or question that needs to be answered and implement data collection and analysis solutions.

As a data analyst, you will:

• Provide expert advice and make sure you deliver high quality analysis, refining and challenging requests to ensure the most useful analysis is produced.
• Work autonomously, embedded within a multi-disciplinary product team but also being part of a supportive data and analytics team.
• Make sure the product team has access to the best evidence possible and are using it in designing and optimising a cross-organisation collaboration service.
• Influence strategy and business outcomes by making sure evidence is reliable, trustworthy and robust.
• Be skilled in digital performance analysis and configuring and deploying digital log analytics solutions, particularly using Azure and Power BI.
• Produce data models and understand where to use different types of models.

It would be beneficial to have knowledge of pulling data using APIs when starting the role but not essential.

Person specification

See selection process for further details.

Benefits

Alongside your salary of £42,614, Department for Work and Pensions contributes £12,345 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours.
• Generous annual leave - at least 25 days on entry, increasing up to 30 days over time (pro-rata for part time employees), plus 9 days public and privilege leave.
• Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme.
• Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly).
• Family friendly policies including enhanced maternity and shared parental leave pay after 1 year's continuous service.
• Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes.
• An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Women's Network, National Race Network, National Disability Network (THRIVE) and many more.

This job role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business need but your manager will take personal circumstances and other relevant circumstances into account. If you're successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post.

Salary information

Pay for this role is from £42,614 to £45,081.

The maximum salary for the grade is £45,081, however a Digital Allowance of up to £5,215 per annum is available for exceptional candidates. Digital Allowance is non-salary, and non-pensionable, and is classed as a temporary allowance. It is reviewed annually where it could be retained, amended, or removed.

Our offer to successful candidates will be based on an assessment of your skills and experience as demonstrated at interview.

Existing civil servants who secure a new role on lateral transfer should maintain their current salary.

Existing civil servants who gain promotion may move to the bottom of the grade pay scale or 10% increase in salary, whichever would be the greater.

Selection process details

Stage 1: Application

Your application will consist of three parts:

1. A personal details application form.

2. Employment history - this should contain your work experience and any skills, qualifications and accomplishments relevant to the jobs you have completed in line with the essential criteria below:

• You can recognise and identify appropriate ways to collect, collate and prepare data, and can decide if data is accurate and fit for purpose, preparing and cleansing data with limited guidance.
• You can present analysis and visualisations in clear ways to communicate complex messages.
• You can write SQL or KQL queries and know how to extract data using SQL or KQL.
• You can work with others to identify areas for improvement and simplify processes to use fewer resources, and use technology to increase efficiency.

3. Performance measurement exercise. Details of the exercise are included in the personal statement section in the application form. Use the personal statement box to give us your response to the exercise. There is a 500-word limit.

Further details around what this will entail are listed on the application form.

The sift panel will use the information in your employment history and performance measurement exercise to assess your experience, skills and knowledge.

The panel will conduct an initial sift using the performance measurement exercise. Candidates who pass the initial sift will progress to a full sift.

For hints and tips on completing your application visit Applying for jobs at DWP Digital.

Important Information

• The application form asks you to complete your employment history - enter any information that you would customarily share on a CV.
• You must remove personal details that could be used to identify you, including your name, contact details and address.
• If your employment history or performance measurement exercise contain any personal details we ' ll withdraw your application.
• We recognise that AI may be helpful when applying for this role, but it's important to use it in the right way. Read the DWP AI Candidate Guide to understand how you can make the best use of GenAI while making sure your application remains authentic and effective.

Stage 2: Interview

If you're successful at sift stage we will invite you to a video interview via Microsoft Teams. There, we will assess you against the experiences listed above.

We will ask you to do a 10-minute data analysis exercise. We'll provide further details to candidates invited to interview.

Interviews will take place from late May 2025. Interview dates to be confirmed.

To help you prepare and settle into the interview we will send the interview questions in advance of the interview, at least 5 days before your interview. You must treat these questions as confidential and not share them. The interview panel may ask you other questions which will not be shared in advance, including follow-up questions, and those about your experience and abilities. The panel may ask candidates further probing questions if their response is deemed to require further information to determine suitability for the role.

Candidates are strongly encouraged to secure their interview slot promptly to ensure fairness in preparation time with the questions provided in advance.

Further information

Find out more about Working for DWP

If high application volumes are received, we may raise the benchmark for candidates to proceed to the next stage. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard .