Accommodation Manager

Job title: Accommodation Manager

Location: Sheffield

Duration: Permanent, full time

Salary: £38,000 to £40,000

Job Description Role Overview

The Accommodation Manager is responsible for overseeing the successful operational, commercial, and compliance performance of student accommodation sites. Reporting directly to the Area Operations Manager, this role ensures an exceptional resident experience, strong occupancy and commercial outcomes, effective debt management, and full adherence to regulatory and company standards, including the ANUK/Unipol Code.

Key Responsibilities Operations Management

Oversee day to day operations across accommodation sites, ensuring consistency, efficiency, and adherence to company standards.

Lead site teams to deliver a safe, well maintained, and professional environment.

Ensure maintenance, cleaning, and security standards are consistently met.

Conduct regular site audits and operational reviews, identifying areas for improvement.

Ensure all properties comply with statutory and regulatory requirements, including health and safety, fire safety, and environmental standards.

Maintain accurate operational records and oversee reporting across all sites.

Resident Experience

Drive a culture where exceptional resident experience is central to all activity.

Monitor resident feedback and implement improvement plans where required.

Ensure all teams provide professional, timely, and solution focused customer service.

Support the effective management of complaints, disputes, and welfare related matters.

Maintain positive relationships with student bodies, universities, and local partners.

Commercial and Occupancy Performance

Drive strong occupancy performance through effective marketing, sales, and retention strategies.

Work closely with the Head of Operations and central teams to implement pricing strategies and monitor market trends.

Oversee the delivery of site events, viewings, and resident engagement activities that support retention.

Monitor and report on occupancy, revenue, and cost performance across all sites.

Debt Management an...