Quality Manager - Food Microbiology

Wolverhampton, England, United Kingdom

Working hours are Monday - Friday, 9am-5pm.

The purpose of the role is to be responsible for the adherence to quality systems and the requirement of all accreditation statuses for the relevant laboratories. You will inspire and drive a culture of outstanding quality to exceed the requirements of our customers and embrace our core organisational values

Responsible for the maintenance of UKAS accreditation (and other accreditations where appropriate) for the Laboratories (ISO 17025). Ensure that the requirements of UKAS, business and customers are met within the scope of the accredited laboratory

Act as the contact for UKAS on all matters of accreditation relating to testing for the laboratory

To attend external audits by UKAS, other regulatory bodies and customers.

Report to the Head of Quality any issues affecting quality in the laboratories

Support the individual departments/site with preparation of validation plans and reports, procedures and other documentation.

Ensure that the Quality Manual and associated procedures and documents, including laboratory methods are maintained up to date, reflect current practice and group objectives for the relevant accreditations.

Lead internal auditing.

Monitor nonconformities raised, ensure timely and effective corrective actions.

Responsible for annual Quality Management Reviews and Monthly Quality Meetings with Laboratory Management.

Train laboratory staff in quality inductions.

Support with timely investigation of customer complaints and other sources of non-conforming work

Review overall performance in Internal and External QA across the laboratories and along with senior staff, initiate and support with investigations into failures, trend and bias to establish root cause, impact on customer results and the implementation of corrective and preventive actions

To liaise with 3rd party suppliers on relevant areas i.e. calibration supplier

Delivery of continuous improvement in laboratory processes, customer service, quality, safety, etc. with a key focus on efficiency, cost and timeliness

Assess key operational risks and take action to mitigate them

Build relationships with laboratory staff; engage laboratory staff in the purpose, their responsibilities and use of the quality system; consult and communicate change to staff

Attendance at Departmental Quality Meetings as required.

To assist in maintaining accreditation at other Eurofins sites.

Provide monthly Quality KPI report to the General Manager, Head of Quality & Technical and Group Quality Manager

Act as a deputy to the Group Quality Manager

Qualifications

Degree in chemistry /microbiology or related discipline and relevant experience of quality systems

Excellent working knowledge of Food Microbiology / chemistry laboratories accredited to ISO1702

Have worked in a laboratory for at least 2 years and in a quality role for a minimum of 3 years

Experience of working in a UKAS accredited laboratory

Good IT skills, word, excel, LIMS & pivot tables

Excellent analytical skills

Good auditing skills e.g. not swayed, or diverted, be inquisitive etc

Must have a ‘can do’ attitude and be able to deliver change through people management skills

Additional information

Benefits

At Eurofins we are growing, innovating and always learning. We celebrate the achievements of our employees through annual long service awards, recognise our colleagues special life events, and we are committed to charitable causes through global fundraising activities.

As a Eurofins employee you will benefit from:

Life Assurance (4 times annual salary)

Holiday Purchase Scheme

Enhanced Maternity, Paternity and Adoption Pay Scheme

Company Pension Plan

Employee Assistance Programme – 24/7 confidential support.

Free car parking

Worldwide career opportunities

Everyone who joins our team also gets access to Perkbox, allowing you to save money all year round. Whether its supermarket savings or days out, the daily coffee or a summer holiday – there’s something to suit everyone’s lifestyle.

What Happens Next

Our people are the backbone of what we do, so it's incredibly important we find the right individuals to join us. As a potential new recruit you'll be invited to meet the team in the form of an assessment centre or a staged interview process dependent on the role and it's requirements, this will give you the opportunity to see what working for Eurofins is really like and enable us to get you know your key skills and strengths.

Your data

As part of any recruitment process, the company collects and processes personal data relating to job applicants. The company is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.

Closing Date

We reserve the right to close or extend this position depending on application numbers. Therefore we would urge candidates to submit an application as early as possible.

Due to the high volume of applications we receive please be aware that if you do not receive a response within 4 weeks of the vacancy expiry date unfortunately, on this occasion your application has been unsuccessful.

We support your development! Do you feel you don’t match 100% of the requirements? Don’t hesitate to apply anyway! Eurofins companies are committed to supporting your career development.

We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer . We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique.

Sustainability matters to us! We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we also count on our dedicated carbon reduction team to help us to achieve this goal!

Find out more in our career page: https://careers.eurofins.com/