Job Description

Operations Manager - Technical / Hard Services (Birmingham)

CBRE Global Workplace Solutions is seeking an experienced Operations Manager - Technical / Hard Services to lead FM service delivery across a key BT account in Birmingham.

This is a senior leadership role responsible for overseeing Hard and Soft FM operations, ensuring technical excellence, statutory compliance, operational performance, and exceptional client service. You'll provide governance across M&E systems, critical infrastructure, asset management, and compliance while leading high-performing teams and specialist suppliers.

We're looking for someone with:

Strong Facilities Management leadership experience within a Hard Services environment
Extensive knowledge of M&E systems, critical plant, and statutory compliance
Experience managing multi-disciplinary teams and service partners
A proven track record in operational excellence, risk management, and continuous improvement
Outstanding stakeholder management and communication skills

If you're a technical FM leader who thrives in a fast-paced environment and is passionate about delivering safe, compliant, and efficient services, we'd love to hear from you.

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CBRE Group, Inc.

Operations Manager (Technical)

Job Description