Field Engineer - Telematics

Company Description

A forward‑thinking global business that builds transformative solutions for customers, delivering best‑in‑class sustainable mobility, connectivity and technology solutions. Our mission is to help businesses adapt to future opportunities while sustainability remains at the core of our offering.

Job Description

The Field Engineer plays a key role in installing vehicle telematics products into customers’ vehicles with professionalism and timely execution. This position focuses on customer satisfaction, relationship building and adherence to company policies.

Responsibilities

• Maintain proactive daily communication with customers to ensure resolution and satisfaction.
• Complete health and safety documentation before each installation or repair.
• Ensure the “Job Sheet” is completed and signed before leaving the work area.
• Perform assigned work on time, accurately and with high quality workmanship.
• Troubleshoot customer queries regarding faulty equipment and suggest resolutions.
• Maintain accurate inventory accountability and secure all company equipment.
• Encourage a tidy van, tidy mind attitude.

Qualifications

• Clean UK driving licence.
• Excellent attention to detail, judgment and logical decision making.
• Hands‑on individual ready to roll up sleeves and resolve issues.
• Self‑starter team player confident in a dynamic environment.
• Proven ability to work under pressure and meet tight deadlines.
• Proactive initiative, problem‑solving and “can‑do” attitude.
• Strong desire for continuous improvement to systems and processes.
• Good planning and organisational skills.
• Willingness to stay overnight if required.
• Excellent communication and listening skills.
• Polite, confident and friendly manner.
• Flexibility and quick thinking.
• Well‑organised and diligent under pressure.

Benefits

• Friendly culture that mirrors customer proposition.
• Fast‑growing agile and innovative organisation.
• Drive for continuous improvement from day one.
• A hard‑working, fun, efficient, respectful, supportive, innovative and ambitious environment.

Apply online now or contact our talent team via . Radius is an equal opportunities employer committed to welcoming people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background. We are committed to ensuring an inclusive and accessible recruitment process for all candidates and will support any necessary adjustments.