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Premier Group Recruitment
hertford, england, United Kingdom
Role: Information Technology Service Delivery Manager Skills: Office 365, Email, Exchange, Teams, LAN, WAN, RDS, VPN, Server infrastructure, understanding of Cloud server management, Media player deployment including software upgrades and enhancements, Planning and implementation of upgrades, Line management experience and liaising with internal
Job Source: Premier Group RecruitmentGreensleeves Care
greater london, england, United Kingdom
Join Greensleeves Care as a permanent IT Service Delivery Manager Are you looking for a rewarding career with a reputable charity? Join Greensleeves Care as a full time, IT Service Delivery Manager, this is a permanent post. Responsible to : Head of IT Direct line reports : 0 Location : Head Office (Central London) with some travel to Greensleeve
Job Source: Greensleeves CareThe Associates Global
London Area, United Kingdom
The Associates are looking for an IT Service Delivery manager to undertake a permanent role with a brilliant organisation. The focus of this role will be to work very closely with and manage 1 3rd party organisation across Servicedesk, network systems, ITIL functions as well as their data center services. The role will be to ensure SLA's and contra
Job Source: The Associates GlobalTuckers Solicitors
London Area, United Kingdom
Overview Thie role is a great opportunity for someone looking to grow. Tuckers LLP is an established law firm that is entering an exciting new phase of growth under new management – plans are ambitious and challenging the old ways of working. Are you dynamic enough to be part of it? The IT provision has recently been outsourced via a managed build
Job Source: Tuckers SolicitorsHireTalent - Diversity Staffing & Recruiting Firm
London, England, United Kingdom
Client: A leading cosmetic firm in the United Kingdom Job Title: Information Technology Service Desk Manager Location: London W1U 8ED, United Kingdom Job Description: We are seeking a dynamic and experienced Service Delivery/Support Manager to lead the service delivery and support desk for a confidential luxury skincare brand undergoing a signific
Job Source: HireTalent - Diversity Staffing & Recruiting FirmPrincipal IT
Croydon, England, United Kingdom
IT Manager – £40,000 to £50,000 - Croydon Principal IT are working with a well-known construction business based in Croydon that are looking for an IT Manager to join their team. In this role you will play a vital part in supporting their future strategy. They are looking for someone who is passionate about continuous professional development and
Job Source: Principal ITTate Recruitment
London Area, United Kingdom
Role: IT Manager Location: London Salary: up to 67K + Bonus I am currently recruiting for an IT Manager to join my client, a luxury watch brand. As IT Manager, you will lead a small team in a fast paced, high growth business. Your department will provide support for all Departments across the business and you will lead on the management of all s
Job Source: Tate RecruitmentWonderland Agency
London Area, United Kingdom
Reports to: Heads of Department, Directors Description: We are looking for an IT Manager with a minimum of 10 years experience to be responsible and accountable for the smooth running of our computer systems within the limits of requirements specifications, costs and timelines. You will be responsible for supervising the implementation and maint
Job Source: Wonderland AgencyLondon Area, United Kingdom
IT Service Delivery Manager (Security Operations) | 2 days a week on site |Central London - £50k
MSP management, Security Operations, Cyber Essentials, ISO (9001 and 2700) audits and governance.
Key Skills: Service Delivery Manager | ITIL | Managed Service Provider | Team Leader | Communication | Budget Management | Presentation | Negotiation | Client Relations | People Management
The successful candidate will lead a service focussed approach to service delivery, monitoring, MSP and 3rd party management, based upon the ITIL process framework.
Key Responsibilities:
Deliver outstanding customer service, maintaining customer relationships, ensuring service availability, and addressing any customer concerns or complaints promptly and professionally.
Conduct regular audits and ensure compliance governance to mitigate risks.
Monitor infrastructure security, generate reports, and address any vulnerabilities.
Ensure continuity of IT services, including SaaS and laaS solutions for both internal and external customers.
Manage relationships with external third-party vendors and IT service providers, measuring their value and service availability against robust KPIs.
Essential Experience:
Possess advanced Service Delivery experience, relationship management and 3rd party management expereince
Accreditation in service management from ITIL or similar qualification bod
Proactively identify opportunities for process optimization and contribute to the implementation of proposed solutions under guidance.
Experienced in managing IT suppliers and vendors.
IT Service Delivery Manager (Security Operations) | 2 days a week on site |Central London - £50k
MSP management, Security Operations, Cyber Essentials, ISO (9001 and 2700) audits and governance.
Key Skills: Service Delivery Manager | ITIL | Managed Service Provider | Team Leader | Communication | Budget Management | Presentation | Negotiation | Client Relations | People Management
Please apply via the Computappoint website or online today if this sounds like the role for you.
Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy.
Information Technology Service Delivery Manager jobs in London Area, United Kingdom
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