Security Service Delivery Supervisor

Are you a dynamic, organised leader with a passion for security and a hands-on approach? Bidvest Noonan invites you to explore a fantastic opportunity as a Security Manager at one of our prestigious client locations in Dublin.

Why Choose Us:

Unique Opportunity: Our security role is not for the faint-hearted; it breaks the norm and calls for a unique individual to represent a globally recognised brand and lead an empowered, professional and energetic security team.

Responsibilities

As a Security Supervisor, your duties will include:

• Leading, organising, managing and developing site teams, organising and providing day-to-day management of all aspects of the Security Team
• Delivering a high quality, customer focused service through strong leadership and assisting in the development of a customer driven culture
• Management, coordination, coaching and development of the Security Teams
• Ensuring all client performance matters are managed, reported and meet the agreed KPIs for daily operations
• Ensuring maximum compliance with predetermined Service Level Agreements of our clients and report back to the business accordingly
• Ensuring the safety and well-being of our Security Team, guiding them in following required procedures and policies
• Monitoring Security Team activities across various sites, ensuring security standards meet client needs
• Representing Bidvest Noonan in operational interactions with security personnel and other companies as necessary
• Attending meetings and providing insightful reports and recommendations on security operations
• Efficiently managing and controlling responses to all incidents
• Collaborating with Bidvest Noonan Operations Management Team to identify and implement service improvements
• Overseeing Timegate and Agresso administration
• Conducting monthly audits of services to ensure quality and compliance
• Embodying Bidvest Noonan's Credo by projecting a professional company image
• Adhering to client Standard Operating Procedures (SOPs) at all times
• Leading by example and ensuring that all activities are carried out in accordance with statutory, regulatory and company safety and quality standards
• Ensuring that the Security Teams understand and follow client confidentiality rules
• Leading a culture of reward and recognition through the development of people to minimise employee turnover, encouraging appropriate attitudes and behaviours and increased employee engagement results
• Ensuring that all employees are recruited, vetted and fully licensed in accordance with legislation and agreed client and Bidvest Noonan HR policies and procedures
• Demonstrating leadership in best practice people management by ensuring that all Bidvest Noonan HR policies and procedures are embedded within the contract

EHSQ Responsibilities:

• Ensuring all employees comply with company policies related to Health and Safety at Work Regulations
• Following the Company accident reporting procedure and assisting promptly and accurately with relevant documentation
• Responding effectively to emergency situations while minimising disruptions to service delivery
• Reporting any health and safety concerns
• Reporting all near misses and good catches to the Operations Manager and logging on Agresso

Job Role Requirements:

To excel as a Security Supervisor, you should have:

• Do you have a valid PSA Licence?
• Have you got previous experience in a similar role?
• Have you got a comprehensive understanding of regulations and working laws governing the safety and security of staff, visitors, contractors and colleagues?
• Do you have proficiency in Evacuation and Emergency procedures, evacuation principles and effective communication?
• Do you have strong incident and crisis management capabilities?
• Do you have excellent written and numeracy skills for preparing rosters, timesheets, and various reports?
  

Join Bidvest Noonan, where security meets leadership - and make a difference in the industry.

About Us

For nearly 50 years, we've played a vital role in helping our customers succeed. Built on strong, long-standing relationships, our business is powered by people who are deeply connected to the communities where we live and work.

Our purpose guides every action and decision we make, "to proudly create safer and healthier communities today, for tomorrow."

Across our team of 27,000 dedicated professionals from 157 countries, that purpose comes to life through commitment, care, and a shared responsibility to the people we serve- now and for generations to come.

When you join Bidvest Noonan, you're joining a team where your work has real impact, where your career can grow, where you belong, and where you help shape a safer, healthier future for us all.