Sales & Operations Coordinator

Sales & Operations Coordinator

26,910 per annum

Sheffield, South Yorkshire

Monday to Friday - 39 hours per week

Permanent

The role:

To administratively and proactively support the UK based general sales team by providing a professional and prompt response time to the company's customers whilst liaising with other internal and external bodies as required. Primarily focusing on sales, hire, repairs, onsite testing & purchasing.

Responsibilities:

• To administratively and proactively support the UK based general sales team by providing a professional and prompt response time to the company's customers whilst liaising with other internal and external bodies as required.
• Producing quotations for customers for hydraulic, pneumatic and electric tools & equipment covering the sales, repair, onsite testing & hire side of the business, while building strong relationships with external customers & business partners.
• Carry out all administrative duties on appropriate systems such as raising general sales & hire orders, creating job estimates, goods receipting, updating customer & supplier accounts.
• Provide technical and commercial support to our customers to assist them in gaining competitive advantage in their respective market.
• Jointly manage the hire processes including formally quoting, organising the generation of picking tickets, allocation of specific stock, despatching through our internal driver & freight partners, invoicing, goods receipting returned equipment ensuring it is fully inspected by the workshop, costing up damaged items & providing full aftercare support to our valued customers.
• Spot the opportunity to increase sales and act upon it - carrying out proactive internal sales support.
• Liaising with suppliers to get competitive re-sale prices to increase job profitability.
• Administer purchase orders for relevant depot, ensuring supplier approval guidelines are followed as per the QMS.
• Ensure that all pending quotations and requirements are organised efficiently and remind sales engineers to follow up as required.
• Ensure effective filing and administrative system to support sales, keep notes on pending quotations and bids.

Requirements:

• You will have demonstrable experience in a sales administration and coordination role ideally using ERP systems
• You will be driven and energetic with the ability to thrive and enjoy a fast-paced and dynamic environment, demonstrating a positive can-do attitude.
• You must have a flexible and collaborative approach, with the ability to adapt your style to differing customers.
• A passionate attitude about long term customer relationships with a strong customer centric approach, able to focus on both the immediate and medium-term challenges.
• The ability to work efficiently and effectively in a target driven environment, interacting with multiple work-streams and teams.
• A high level of verbal and written communication skills and excellent interpersonal and relationship building skills with the ability to interact at all levels appropriately.
• A well-organised, process orientated approach combined with attention to detail and high standards