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Cognizant

Leeds / Global

Microsoft Dynamics D365 Developer

Job Description

We are seeking a skilled Microsoft Dynamics 365 Developer with experience in Dynamics 365 Customer Engagement (CE) and Power Platform. The candidate will be responsible for designing, developing, customising, and supporting enterprise CRM solutions while working closely with business stakeholders, functional consultants, and solution architects.

Key Responsibilities

Develop and customise Dynamics 365 CE applications (Sales, Customer Service, Field Service).

Configure entities, forms, views, dashboards, business rules, and security roles.

Build Power Apps (Model-Driven and Canvas Apps), Power Automate workflows, and Power Pages solutions.

Design and implement integrations using Azure Functions, Logic Apps, Service Bus, and REST APIs.

Participate in Agile ceremonies including sprint planning, backlog refinement, demos, and retrospectives.

Support CI/CD deployments using Azure DevOps and Git repositories.

Perform troubleshooting, root cause analysis, and production support activities.

Produce technical design documentation and contribute to solution design discussions.

Required Skills

Technical

Microsoft Dynamics 365 CE / CRM

Dataverse

Power Automate

REST APIs / Web API

SQL Server, FetchXML

Experience

Experience working in Agile/Scrum environments.

Experience delivering enterprise CRM implementations and support engagements.

Preferred Certifications

Strong problem-solving and analytical skills.

Excellent communication and stakeholder management.

Ability to work collaboratively in global delivery teams.

Commitment to quality, coding standards, and continuous improvement.

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