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CUSTOMER SERVICE EXECUTIVE - TEMPORARY

Nottingham

| CUSTOMER SERVICE EXECUTIVE - TEMPORARY |

| WORKING HOURS: 9:00AM - 5:00PM / EVERYOTHER SATURDAY |

| NG15, NOTTINGHAM |

| £10.90 PER HOUR |

| WORKING FROM FEBRUARY UNTIL END OF MARCH - THIS MAY GET EXTENDED |

Job Description:

Answer incoming calls and process query which may include placing an order, arranging a credit or collection and process any necessary actions in a timely manner

Input orders ensuring all information is accurate

Make outbound calls as per the relevant call schedule

Offer alternatives when products are out of stock or products are discontinued

Stay up to date with and actively promote products/special offers current promotions

Manage multiple daily tasks simultaneously including inbound calls, releasing draft orders, outbound calls and customer emails

Drive efficiency and encourage customers to use our website and support them through the journey

Work as a team to deliver world class customer service ensuring flexibility to meet our customer needs.

Person Specification

Customer service experience by phone

Be able to work on own initiative to deliver business objectives

Proficient in Microsoft office suite - essential

Previous admin experience

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Create Email Alert

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CUSTOMER SERVICE EXECUTIVE - TEMPORARY jobs in Nottingham

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