Administrator - Neighbourhood Service Advisor
Gateshead
Seven Resourcing are looking for a temporary Neighbourhood Service Advisor to work in Gateshead.
This position is initially for a period of 3 months and is paying £12.80 (PAYE) or £16.09 (umbrella) per hour.
The working hours are Monday - Friday from 9am - 5pm. Key Responsibilities:
To be a key point of contact for customers responding to enquiries across a range of Housing and Council services in line with service standards.
To accurately process and reconcile income in line with the Council’s financial guidelines and regulations.
To accurately store, access and maintain electronic and manual records, ensuring information held is correct and processed in compliance with GDPR (General Data Protection Regulations.
To work with customers seeking rehousing, providing advice on housing options.
To carry out interviews with customers and assist with home visits when required.
To encourage customers to access on-line services and promote digital inclusion.
Applicant Requirements:
Qualifications: N/A.
Experience: 2+ years working within a similar role.
Compliance: Proof of right to work in the UK and 2 x references.
Hours: 37 hours p/w.
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