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Pertemps Scotland
Edinburgh
Job Title: Business Change Manager Location: Hybrid Working (40% minimum in the Edinburgh office and as required) Type: Full-time, 35 hours per week Salary Range: £66,909 to £75,492 per annum pro rataWe are looking for a skilled Business Change Manager to join our client's team on a full-time basis. In this role, you will be responsible for lea
Job Source: Pertemps ScotlandMorgan Jones
Edinburgh
Business Change Manager Location - London (and Cardiff with overnight stays) Salary - £47,745 - £53,934 DOE Full-Time Fixed Term contract of 12 months Do you have experience in implementing HR and Finance systems? Do you have a strong background in change management? Our client is a leading educational entity operating in London/Cardiff for a natio
Job Source: Morgan JonesPertemps Edinburgh
Blackford, City of Edinburgh
Job Title: Business Change Manager Location: Hybrid Working (40% minimum in the Edinburgh office and as required) Type: Full-time, 35 hours per week Salary Range: £66,909 to £75,492 per annum pro rata We are looking for a skilled Business Change Manager to join our client's team on a full-time basis. In this role, you will be responsible for leadi
Job Source: Pertemps EdinburghMorgan Jones Recruitment Consultants
Edinburgh
Business Change Manager Location - Edinburgh (Hybrid working 40% minimum in the Edinburgh Office) Salary - £66,909 - £75,492 pro rata Full-time permanent role working 35 hours per week (Required to work flexibly to meet the requirements of the job. Occasional travel within the UK with occasional overnight stays and extended days required to ful
Job Source: Morgan Jones Recruitment Consultants21HSC
Edinburgh
Fostering & Adoption Team Leader with a Local Authority 21 Health & Social Care have an excellent Social Work Team Leader opportunity within a Family Centre Care Team for a Local Authority across the central belt. This post will be for 10 months starting in May. Experience and Qualifications Applicants must hold a UK recognised professional Soci
Job Source: 21HSCSanderson
Edinburgh
Who are Diligenta? Diligenta's vision is to be acknowledged as best in-class platform-based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is found
Job Source: SandersonMeraki Talent Ltd
Edinburgh, Scotland, United Kingdom
Change & Transformation Consultant (Investments) Permanent Edinburgh (Hybrid) Posted Tuesday 02 Apr 24 CVs ASAP Start date Apr 24 – Aug 24 Meraki Talent’s highly regarded Investment Consultancy client is actively looking for several talented Consultant and Senior consultants to join their expanding operations in Scotland. Due to the current nature
Job Source: Meraki Talent LtdAldi Stores Limited
Bathgate, United Kingdom
You’ve probably heard a lot about our Graduate Area Manager Programme by now – that we thrive on giving graduates unparalleled exposure, training and support. And it can be hard work. Which is all true, and that’s why we’re on the lookout for passionate and driven Graduate Area Managers to join the team. As a Graduate Area Manager, you will be trai
Job Source: Aldi Stores LimitedEdinburgh, Scotland, United Kingdom
We seek an Adoption & Change Manager colleague to join our world-class client, one of the biggest and most advanced financial services (investment) companies.
Hybrid Work: 4 days onsite/week and 1 day HO/week
Employment/Contract Type: Agency worker employment contract via us - Dexian or contracting inside IR35 via us - Dexian
Location: The Edinburgh office is preferred but the London office can be considered too
Duration: 1 year (with potential to be extended)
Hours per Week: 40 (Full-time)
Description:
This role is a hybrid between User Education & Knowledge Management and a Release Manager where the Adoption & Change Manager customizes a strategy to increase the overall adoption of a product and/or service change. This includes but is not limited to a user engagement plan (communications, documentation, and training) as well as a release strategy (QA to Production).
The client is passionate about improving the digital user experience via knowledge sharing within the Digital Workplace, as well as partnering with teams within Technology Platforms. This role collaborates with the Business Relationship Management team to engage business stakeholders and ensure their feedback is considered in the Technology strategy and partake in the early stages of new technology product or service implementations to ensure the consideration of end-user experience and feedback.
Responsibilities:
User Education
-Partner with SME’s and Product Owners to create ‘cheat sheets’, best practices and other learning resources.
-Drive successful product adoption by hosting webinars, like ‘Ask Me Anything’ sessions.
-Formulate different ways to communicate – e.g., Podcast or “Tech Talk”.
-Strategize communication plans by knowing when to bundle initiatives with a common theme.
DW Knowledge Share
-Facilitate knowledge sharing across Digital Workplace to ensure awareness of ongoing activities and to understand potential overlap that could impact the user experience.
-Consolidate weekly highlights by creating and maintaining newsletters for DW.
-Partner with members in Technology Platforms for a better understanding of products and services to shape messaging, drive adoption and aid with training and education.
Business Engagement
-Collaborate with the Business Relationship Management by taking Technology Platform initiatives and communicating them to the business stakeholders.
-Engage with the Technology Ambassadors Program, which is the business-side volunteers, to collect feedback for ‘pilot’ or early releases of product or service rollouts.
-Take part in Quarterly Business Reviews as a Technology Platform stakeholder by providing information, like metrics for Technology Ambassadors Program engagements or user-friendly breakdown of details for product or service rollouts and ‘Roadmap’ initiatives.
New Products & Services
-Create a benchmark to compare the change to the digital user experience.
-Adequately provide feedback to SME’s, Product Managers, or vendors.
-Partner with Product Managers/SME’s on the communication draft using the Comms strategy.
Required Skills and Qualifications:
User Education & Technical Writing Skills
-Be able to take technical jargon and make it user-friendly.
-Ability to interact with subject matter experts (SME’s).
-User persona targeting.
Understanding of End-User computing products, especially in the following areas:
-Understanding different Operating Systems - Win10, macOS and iOS.
-Laptop, Thick/Thin Client and iPhone/iPad, as well as how they connect to different peripherals.
-Basic understanding of virtualized environments; VDI (Citrix).
-Understanding of hybrid working environments – e.g., WFH (work from home) versus Office configurations.
-Basic understanding of cloud storage; M365.
-Basic understanding of cyber security.
End-user/business side Interaction
-Excellent proven track record with clients in a Financial Services (or fast-paced equivalent) environment is a plus but not necessary.
-Able to present and be comfortable with small-to-large scale webinars or in-person training.
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
Adoption & Change Manager jobs in Edinburgh, Scotland, United Kingdom
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