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Luther King House Educational Trust

Manchester / Global

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Job Description

To ensure the safety, security, and comfort of guests during the night, provide a welcoming presence at reception, and carry out cleaning, monitoring, and administrative tasks to support the smooth running of the building outside regular hours.

Key responsibilities

  • Provide a warm welcome to arriving guests, respond prompt & professionally to guest enquiries or requests through the night
  • Maintain a calm & reassuring presence

Safety & security

  • Monitor the premises to ensure the safety and security of guests, staff, and hotel property.
  • Conduct regular security patrols of the building, car park, and grounds.
  • Manage emergencies or incidents in accordance with hotel procedures (e.g., fire alarms, first aid).
  • Ensure all entrances are secure and access is controlled during night hours.
  • Prepare meeting rooms for the following days business (will include changing room layout, moving tables and chairs)
  • Carry out scheduled night cleaning tasks in meeting rooms, public areas and back‑of‑house spaces

Administration & Night Audit Support

  • Complete basic reception tasks such as answering the phone, responding to emails, and updating guest records

General Duties

  • Set up breakfast areas or early‑morning breakfast service when needed
  • Maintain cleanliness and presentation of the reception and lobby areas
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