Credit Controller
Manchester
Credit Controller - Manchester
As the credit controller, you will be responsible for ensuring timely and accurate collection of outstanding debts from the businesses customers and managing a large portfolio. This will be done through maintaining strong customer relationships, and minimising credit risk exposure. You will play a critical role in maintaining the financial health of the company and ensuring that cash flow remains optimal.
Key Responsibilities:
Credit Control: Monitor and manage the company's outstanding debt portfolio, ensuring prompt payment collection and minimising the level of overdue accounts.
Invoicing: Generate and issue accurate and timely invoices to clients in accordance with the company's billing procedures and terms.
Debt Collection: Contact clients via phone, email, or mail to follow up on outstanding payments, negotiate payment plans, and resolve any payment-related queries or disputes in a professional and efficient manner.
Account Reconciliation: Conduct regular reconciliations of client accounts, ensuring that all payments are correctly allocated, and discrepancies are promptly addressed.
Relationship Management: Develop and maintain strong relationships with clients by providing regular updates on account status, addressing any concerns, and providing exceptional customer service.
Reporting: Prepare accurate and timely reports on outstanding debts, payment trends, and credit risk assessment for management review.
Requirements:
Proven experience working as a credit controller or in a similar role, preferably within the property industry.
Exceptional written and verbal communication skills, with the ability to communicate effectively with clients, internal stakeholders, and colleagues at all levels.
Strong interpersonal skills and the ability to build and maintain positive relationships with clients, demonstrating tact, empathy, and professionalism.
A high level of accuracy and attention to detail ensure that invoices and client records are processed accurately and efficiently.
Proficiency in using accounting software, Microsoft Office Suite (particularly Excel), and other relevant software applications.
Benefits Include:
Excellent salary package
Quarterly individual performance bonuses
Annual company bonuses
Hybrid working (1 day per week from home after training period)
Excellent career development opportunities