School SEN Administrator

SEN SCHOOL ADMINISTRATOR

Location: Reading, RG1

Start Date: ASAP

Contract: Full-time

Hours: Monday - Friday, 8:00am - 4:00pm / school hours - This may vary slightly

Salary: Competitive, dependent on experience

About the RoleWe are seeking a highly organised, compassionate and proactive SEN School Administrator to join a specialist school in Reading (RG1) as soon as possible.This is an excellent opportunity for an experienced school administrator who enjoys working in a supportive environment and is confident dealing with pupils with additional needs, parents/carers, staff and external professionals.The successful candidate will play an important role in ensuring the smooth and efficient running of the school office, while providing a welcoming and professional service to pupils, families and visitors.

Key Responsibilities

• Provide efficient day-to-day administrative support to the school and wider staff team.
• Act as a professional and welcoming first point of contact for parents, carers, pupils, visitors and external professionals.
• Manage incoming telephone calls, emails and enquiries, ensuring these are dealt with appropriately and efficiently.
• Maintain accurate and up-to-date pupil records and school databases.
• Support with attendance administration, including monitoring attendance, recording absences and following up unexplained absences.
• Maintain confidential SEN and pupil documentation, ensuring records are accurate and appropriately stored.
• Support the administration of EHCPs, annual reviews and meetings where required.
• Liaise with parents/carers regarding appointments, meetings, attendance and general school queries.
• Assist with safeguarding administration, ensuring relevant information is recorded accurately and escalated to the appropriate member of staff.
• Maintain confidentiality and comply with GDPR and school data protection procedures at all times.
• Prepare letters, reports, spreadsheets, meeting documentation and other correspondence.
• Support the organisation of meetings, appointments, reviews and school events.
• Maintain effective electronic and paper filing systems.
• Assist with the processing of invoices, purchase orders and other general financial administration where required.
• Support the school leadership team with administrative tasks and projects.
• Liaise with external agencies and professionals where appropriate.
• Provide general office and administrative support to ensure the school operates effectively on a daily basis.
• Work collaboratively with teaching, pastoral, SEN, safeguarding and leadership teams.
• Undertake any other reasonable administrative duties required to support the smooth running of the school.

The Ideal Candidate

• Experienced working within a school, SEN setting, education or similar environment.
• Highly organised with excellent attention to detail.
• Confident managing confidential and sensitive information.
• Compassionate, patient and approachable, particularly when supporting pupils and families with additional needs.
• Confident communicating with a wide range of stakeholders.
• Able to remain calm and professional when dealing with challenging or sensitive situations.
• Comfortable working in a busy environment and managing competing priorities.
• Proactive and able to work independently while contributing positively to a wider team.
• Confident using Microsoft Office, particularly Word and Excel.
• Ideally experienced with school MIS systems such as SIMS, Arbor or Bromcom.
• Ideally familiar with CPOMS or another safeguarding recording system.
• Knowledge of safeguarding, SEN administration and GDPR would be highly advantageous.

What the School Offers

• A welcoming and supportive specialist school environment.
• The opportunity to make a genuine difference to pupils with additional needs.
• A collaborative and dedicated staff team.
• A varied administrative role with the opportunity to develop your experience within SEN education.
• Immediate start available.