Technical Product Writer

We're looking for an experienced Technical Product Writer to join a major financial services organisation going through significant digital and technology transformation.

This is a hands-on writing role focused on creating and improving documentation for a frontend engineering platform . You'll work closely with engineers and technical subject-matter experts, turning complex information into clear, practical documentation that helps software teams understand the platform, get started quickly and complete common tasks independently.

What you'll be doing

Writing, editing and maintaining technical documentation for software engineers

Creating getting-started guides, step-by-step instructions, FAQs, troubleshooting content and release communications

Working directly with engineers and SMEs to gather and validate technical information

Turning complex or incomplete technical material into concise, easy-to-understand content

Structuring documentation so users can quickly find the information they need

Developing writing standards, templates and terminology to improve consistency

Reviewing existing documentation to identify gaps, duplication and areas for improvement

Managing content through drafting, review, publication and ongoing updates

Using reader feedback to continually improve documentation

Supporting engineers who contribute to documentation while maintaining editorial quality

What we're looking for

Strong experience in technical writing, technical documentation, content design or a similar writing-focused role

Excellent written English, editing skills and attention to detail

Experience simplifying complex technical information without losing accuracy

Confidence working with engineers and technical SMEs

Strong information architecture and content-organisation skills

A user-focused approach to documentation

Experience managing documentation throughout its full lifecycle

A portfolio demonstrating high-quality technical or user-focused writing

Nice to have

Experience in any of the following would be particularly useful:

Writing documentation for software engineers, internal platforms or digital products

Developer documentation, onboarding gui...