Shift Manager

Has anyone ever told you that youre outstanding at what you do? Are you an organised people-person who can lead from the front?

Were looking for a proactive Shift Manager to join our team in Wellingborough, working with internationally recognised, market-leading brands. In this role, youll develop your leadership skills, build confidence, and drive success in a fast-paced environment.

If you have experience as a shift manager, shift supervisor, or in a similar operational leadership role, we would like to hear from you

About the Role As a Shift Manager, youll oversee depot operations during your shift, managing staff, processes, and resources to ensure efficiency, quality, and cost-effectiveness. Your leadership will help maintain high service standards for our customers.

Key Responsibilities Process and Cost & Resource Management

Oversee all critical shift processes, ensuring compliance with SLAs and SOPs.

Support shift supervisors in managing resources, workflows, and stakeholder coordination, allocating shift resources efficiently to balance cost control with service quality.

Leadership & Staff Management

Communicate effectively with teams, providing clear updates on performance and objectives.

Monitor attendance, conduct, and performance, offering coaching and development, and ensure staff receive proper training.

Deputise for the Operations Manager when needed.

Customer Focus

Maintain strong relationships with internal and external stakeholders, understand customer needs, ensuring smooth operations and quick issue resolution.

Health & Safety Compliance

Ensure all staff, including agency workers, follow Health & Safety policies and record and report any incidents, accidents, or near misses accurately.

Consumables & Asset Control

Manage and report on consumables, ensuring optimal usage and availability.

Benefits 23 days' annual leave

Company Pension

Long service rewards: both financial and leave-based.

Health cash plan.

Life assurance scheme.

Critical Illness cover

Access to our prestige benefits and rewards portal.

Career development opportunities.

Access to a well-establis...