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Calor Gas Limited
Middlesbrough
Contact Centre Advisor £23,400 to £23,500 With Excellent Benefits Keeping our Customers Safe, Warm, Working and Informed is what we strive for at Calor. The Customer Experience team at Calor Gas are looking to recruit an engaging and proactive Contact Centre Advisor to provide a primary point of contact for external customers via the phone and in w
Job Source: Calor Gas LimitedKD Pharma Group
Middlesbrough
The purpose of this role is to support the Seal Sands site as a HR Generalist, advising employees and managers on best practices and managing aspects of daily HR operations Run daily operational tasks within the HR function Manage and maintain HR administration (letters, offers, changes, leavers) Lead recruitment campaigns - advertise, engage with
Job Source: KD Pharma GroupPersimmon Homes
Thornaby-on-Tees, England, United Kingdom
From the commitment we pour into our homes, to the belief we bring to supporting amazing careers, a role at Persimmon is a springboard for Building Your New Possible. Discover new opportunities to grow, learn new skills and release your potential. We’re Persimmon Homes, a FTSE 250 listed company and a leading UK house builder serving local communi
Job Source: Persimmon HomesVirgin Media O2
Seaham
The secret to our success? It’s our Retail Advisors. Join one of our O2 stores and you’ll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career. Whether this is your first Retail Advisor role - or you’re looking to ta
Job Source: Virgin Media O2Babcock
Middlesbrough
Job Title: Health, Safety Environment and Quality Advisor Location: UK, Northern Region + Remote Working and Travel Compensation: Up to £38,000 + £4,500 car allowance Role Type: Full time / Permanent Role ID: SF56963 At Babcock we're working to create a safe and secure world, together, and if you join us, you can play your part as a Health, Sa
Job Source: BabcockImperial Workforce
Middlesbrough
Senior HR Advisor Location: Teesside Salary: IRO £42,000 per annum plus lucrative benefits Hours: Monday - Friday (Office based) Type: Permanent Imperial Recruitment Group is currently working with a large manufacturer based in Teesside who are looking to appoint a Senior HR Advisor to support and develop their current HR team. Duties: Comply f
Job Source: Imperial WorkforceAM Recruitment Ltd
Darlington, England, United Kingdom
Your duties and responsibilities will include: Provide HR advice & guidance throughout the employment lifecycle, from onboarding through to end of service. Telephone and face to face on site support to regional and site-based facilities management on low to medium level Employee Relations issues. Responsible for monitoring absence across the busin
Job Source: AM Recruitment LtdFirstsource
Middlesbrough, ENGLAND, United Kingdom
Role Title: Human Resources Advisor Location : Onsite - Middlesbrough Experience Experience in a HR Environment Experience of providing HR Guidance to a Leadership Team Experience in large / commercial organisation Qualifications Graduate or Graduate Calibre Graduate CIPD Professional Qualification or working towards Job Purpose Support the HR
Job Source: FirstsourceMiddlesbrough
Middlesbrough centre (no parking)
Hours 9-15-5.30pm Mon-Fri
Fully office based
12 Months Fixed Term Contract
Our client is holding assessment centre on Tuesday 9th April 2024 between 9:30am-12pm
You need to have been a resident in the UK for 3+ years for a criminal records and credit reference checks
?Our client is an award winning and leading independent pensions consultancy, and they are now looking for Customer Service staff for their busy contact centre team.
We are ideally looking for candidates who have previous experience in a contact centre role where you were handling large volume calls.
The Role
Handle a high volume of inbound calls in a professional and timely manner, ensuring customer satisfaction.
Understand customer's needs and provide appropriate solutions or alternatives to meet their requirements.
Accurately record and maintain customer information and interactions in a centralised database.
Deliver first-class customer service at all times, maintaining a positive and friendly demeanour.
The person:
Previous experience in contact centre
Must have the right to work in the UK and have no CCJ's
Excellent communication skills, both verbal and written, with the ability to convey information clearly and effectively.
Strong interpersonal skills, enabling you to build rapport with customers and handle diverse customer interactions.
Demonstrated organisational and planning skills, allowing you to manage multiple tasks and prioritise effectively.
?In return our client offers:
Competitive salary
Participation in a Discretionary Bonus Scheme
25 days holiday
A set of core benefits including pension plan, life assurance, employee assistance programme, access to a qualified, practicing GP 24 hours a day, 365 days a year
A comprehensive range of voluntary and flexible benefits to suit you and your lifestyle including holiday trading, tech scheme, cycle to work scheme, dental cover, healthcare cash plan, critical illness cover, private medical cover for self and family, travel insurance and a broad range of discounts at hundreds of retailers.
Call Centre Advisor jobs in Middlesbrough
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