Credit Controller
Bath
£ 23000 - 28000/annum hybrid working available
Credit Controller
Full Time, Permanent
£23,000pa - £28,000pa depending on experience
Bath - On-site parking!
Are you an experienced administrator with a proven track record of excellence? Do you have previous experience as a Credit Controller? Look no further - this opportunity is tailor-made for you!
Our client is looking for a proactive and skilled Credit Controller with exceptional communication skills, to join their team. As a pivotal role within the organisation, the successful candidate will be responsible for efficiently managing customer accounts and ensuring the collection of outstanding charges and late payments.
Responsibilities:
Contact customers for outstanding payments and late collections
Negotiate with customers and propose solutions to line management
Arrange asset collection through third parties when necessary
Process novation requests with proper approvals
Maintain accurate and GDPR-compliant administrative records
Monitor customer payment performance
Handle customer service inquiries via various channels
Escalate issues and complaints promptly following company and regulatory procedures
Ensure fair and efficient handling of all customer matters in line with cultural values and FCA requirements
Skills & Experience:
Previous experience within a busy credit environment OR excellent administration experience in a fast-paced role
Exceptional verbal and written communication
Working knowledge of Microsoft packag...