Technical Engineer

Department: Aftermarket

Reporting To: Technical Team Lead

As Aftermarket Technical Engineer, you will Demonstrates expertise in mechanical and electro-mechanical systems, providing technical support to resolve in-service vehicle failures and quality concerns.

Applies strong analytical and problem-solving skills to assess complex issues, identify root causes, and implement both short-term corrective actions and long-term improvements. Effectively manages priorities in a fast-paced environment, making sound decisions independently while balancing customer expectations, operational requirements, and commercial objectives to minimise vehicle downtime and improve product performance.

ACCOUNTABILITIES & ACTIVITIES

Experienced in collaborating with design, service, and customer teams to understand product requirements and deliver effective engineering solutions.

Skilled in conducting detailed root cause analysis and failure investigations involving reliability, warranty, and component performance issues.

Proven ability to diagnose complex vehicle and system faults, identify corrective actions, and implement sustainable solutions.

Strong background in providing technical support to Aftersales, service centres, technicians, warranty teams, and customers.

Experienced in managing product lifecycle activities, including warranty analysis, failure investigation, and engineering change implementation.

Proficient in interpreting technical data, coordinating testing activities, and ensuring compliance with company change control processes.

Effective communicator with the ability to present technical findings clearly to stakeholders at all levels.

Dedicated to maintaining a...