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Bridge Recruitment Group Ltd
London
Location: London Vacancy Reference: VR/05130 Role Description: Bridge Recruitment are networking for an Operation Manager to join the Team of one of our clients, a market leader in technology and innovation within the cleaning industry. Our client is passionate about people, sustainability and innovation and this is reflected in the high level o
Job Source: Bridge Recruitment Group LtdBridge Recruitment
London
Role: Operation Manager - Contract Cleaning Salary: £35k-£38k plus benefits Job Status: Permanent/Full-Time Location: London Vacancy Reference: VR/05130 Role Description: Bridge Recruitment are networking for an Operation Manager to join the Team of one of our clients, a market leader in technology and innovation within the cleaning industry. Our c
Job Source: Bridge RecruitmentBridge Recruitment Group Ltd
London
Benefits: Employee benefits programme, cycle to work scheme, workplace pension scheme, staff recognition scheme, staff engagement portal. Hours of Work: 45 hours per week Job Status: Permanent/Full-Time Location: London Vacancy Reference: VR/05126 Role Description: Bridge Recruitment have an exciting opportunity for an Account Manager (Contrac
Job Source: Bridge Recruitment Group LtdBridge Recruitment Group Ltd
London
Location: London Vacancy Reference: VR/05129 Role Description: Bridge Recruitment are excited to be networking for a Night Operations Cleaning Manager to join the Team of one of our clients, the City's leading cleaning contractor for many high-profile customers in a multitude of sectors. Our client believes that investing in people is the key to
Job Source: Bridge Recruitment Group LtdBridge Recruitment
London
Role: Night Operations Manager - Contract Cleaning Salary: £38k-£43k plus benefits Job Status: Permanent/Full-Time Location: London Vacancy Reference: VR/05129 Role Description: Bridge Recruitment are excited to be networking for a Night Operations Cleaning Manager to join the Team of one of our clients, the City's leading cleaning contractor
Job Source: Bridge RecruitmentBridge Recruitment
London
Role: Account Director - Contract Cleaning Salary: £65k-£70k plus benefits Job Status: Permanent/Full-Time Location: London Vacancy Reference: VR/05128 Role Description: Bridge Recruitment are currently networking for an Account Director (Contract Cleaning) to join the Team of one of our clients, a forward-thinking, customer-focused soft services p
Job Source: Bridge RecruitmentBridge Recruitment Group Ltd
London
Role: Account Director - Contract Cleaning Salary: £65k-£70k plus benefits Job Status: Permanent/Full-Time Location: London Vacancy Reference: VR/05128 Role Description: Bridge Recruitment are currently networking for an Account Director (Contract Cleaning) to join the Team of one of our clients, a forward-thinking, customer-focused soft servi
Job Source: Bridge Recruitment Group LtdSalt
London Area, United Kingdom
Site Reliability Engineer – Hybrid – London Day rate: £500 - £700 (inside IR35) Duration: 6 – 12 months Start: ASAP My new client is looking for a Site Reliability Engineer to join the team on a contract basis. You must be currently working as an SRE for a few years. This is a hybrid role so 2 days per week in the London office. Must have require
Job Source: SaltLondon
The Opportunity
We are a contract cleaning and soft services provider to the FM arena in London, and widely regarded as the employer of choice. We manage and support both end user clients and managing agents with several Iconic buildings and developments you will recognise.
To provide a world class cleaning service with an industry leading team to ensure that our client’s expectations are always exceeded. The vision and values of the brand are never compromised and each team member see our company as a great place to work. This is a high-profile opportunity to manage a prestigious account in Central London.
The Package
£42k basic
Bonus
35 days holiday per year (including bank holidays)
Flexible hours
1 day per week WFH
Monday - Friday with 3 shifts
5am -1pm
8am - 4pm
10pm - 7am
(It is important that 1-2 times per month you manage your hours to accommodate a night shift to train and support your team.)
Key Objective of the Role for a Contract Manager
To manage a number of contracts and personnel within an iconic building in London, ensuring the delivery of a consistently high-quality five-star standard of service which meets the client specification and satisfaction.
Main Responsibilities of a Contracts Manager
Ensure the service delivery specification is implemented and adhered to.
Regular client liaison: plan and implement a visitation programme to monitor standards and client satisfaction in all contracts, via the Quality Audit and ECAT procedures.
Focus on planning and implementation of best practice initiatives and innovation ensuring we remain at the forefront of cleaning and operational practice.
To ensure all client queries and complaints are dealt with in a timely and effective manner.
Ensure the line manager is kept fully advised of any operational difficulties, especially those, which would jeopardise the retention of the contract. Recommend, as appropriate, improvements, staffing numbers and rates that are in the best interest of the business.
To ensure that the financial performance of each contract is being controlled to the budgeted requirements.
Maximise the level of business done within each contract by identifying additional opportunities for extension to the contract and/or additional work as well as facility services sales.
In the case of new contracts, to ensure the required standards and specifications are established as quickly as possible.
To ensure all health and safety procedures are followed with regards to materials and machinery.
Manage all materials and stock required to undertake appropriate cleaning and keep an asset list of all equipment used by the team.
To recruit, induct and train new staff.
Monitor and review performance of staff, and effectively communicate the company’s required standards to staff.
Lead the cleaning team to ensure there is a positive, motivational, supportive working environment.
A focus on training and development of the team to establish good working practices with a vision and focus cleaning operations and creating meaningful positive customer experience interactions.
To ensure each employee receives an annual performance/ personal development appraisal.
To resolve any disciplinary/ grievance matters in line with company policy and procedure.
To provide guidance, coaching and training to assistant managers and supervisors.
Complete all procedures relating to health and safety audits, payroll, Service Level Indicators, induction, training and expenses accurately and on time.
Why Work for Us
Ethical Business, always looking to reduce our environmental impact and our use of the planet’s resources.
Equal Opportunities Employer who promotes diversity.
Innovative Approach to the Employee Journey
A defined purpose-driven set of values helps our employees understand what we stand for and fosters the shared sense of responsibility and family-feel to our business
Site Contract Manager / Contract Cleaning jobs in London
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You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
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