Aftersales Coordinator
Milton Keynes
We are recruiting for an Aftersales Coordinator to join the team of our client who are based in Milton Keynes. The role is part of the Aftersales team whose primary function is to assist their field-based inspectors and engineers.
Our client’s goal is to create healthier and happier communities through outdoor play and fitness solutions.
This role is a key point of contact for the office team and the home-based engineers and takes responsibility to effectively manage and coordinate the diaries and work orders of the engineers booking in their repairs across the country.
Key responsibilities for an After Sales Coordinator
Support in quoting for repair works carried out by field-based engineers
To assist with any invoicing issues linked to the maintenance works
Creating, checking, and loading work orders to the Microsoft outlook diaries
Ensuringpartsfortheengineersareinthecorrectlocation
Checking work completions from the engineers and forwarding to the customers and other team members.
Worksimultaneouslyonmultipleprojects
Deal withtheEngineersonthephone
Ensuring accurate information is regularly available
Experience and skills for an After Sales Coordinator
Experienceofworkinginasupportrole
Goodgeographicalknowledgeanduseofplanningtools,googlemaps,trackers etc
Experience in Word, Excel, Microsoft Suite, and an ERP system
Experienceofworkingwithinaconstruction,maintenanceorserviceengineers business may be an advantage, but training will be given to the right candidate
Anaturalmulti-tasker
Is trustworthy and takes responsibility for managing deadlines
Abletolearnquickly