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Pertemps Leeds Commercial
Barnsley
Complaints Handler £12.97 - £14 Per hour37.5 hours per week + possible overtimeCortonwood, S73 Do you have previous customer service, call centre or complaints handling experience? Do you enjoy working in a fast-paced environment where you will be on the phone the majority of the day? Can you solve problems, find solutions and remain calm unde
Job Source: Pertemps Leeds CommercialSERT
Doncaster
You will be working for the largest installer of renewable measures within the UK who have also been voted The Independent Choice for ‘Installer of the year 2023’. The business was founded in 2008 and has since installed energy saving measures on over 140,000 homes reducing energy bills for domestic customers. Due to continued growth this business
Job Source: SERTBaird And Co Recruitment Ltd
Leeds
Baird and Co Recruitment, a specialist Social Housing recruitment firm, are currently recruiting for a Complaints Advisor for a Social Housing provider in Yorkshire. There is an opportunity for the position to go permanent. Starting asap, the role is full-time and will initially be on an interim contract for up to three months. The Complaints Advi
Job Source: Baird And Co Recruitment LtdHamilton Woods
Leeds
Housing Complaints Officer 6 month FTC Leeds / Remote Working 35 hours pw £33,000 per annum Hamilton Woods Associates have been engaged by a renowned social housing provider in West Yorkshire, to recruit to a Housing Complaints Officer on a 6month FTC The role offers complete remote working after initial training should the successful candidate wis
Job Source: Hamilton WoodsVero HR
Leeds
About the opportunity: We are partnering with our client, a multi award winning financial advisor support group based in Horsforth, Leeds. An opportunity has arisen for an experienced and diligent Complaints Resolution Officer to join their team, playing an integral role in addressing and resolving client complaints with precision and fairness. (
Job Source: Vero HRHamilton Woods
Leeds
Housing Complaints Officer 6 month FTC Leeds / Remote Working 35 hours pw £33,000 per annum Hamilton Woods Associates have been engaged by a renowned social housing provider in West Yorkshire, to recruit to a Housing Complaints Officer on a 6month FTC The role offers complete remote working after initial training should the successful candidate wis
Job Source: Hamilton WoodsReed
Normanton
Complaints Advisor-French Speaking-26k Parlez vous Francais? If your response is ‘Oui’ then I want to speak to you!! My client based in Castleford is looking for a french speaking individual to join their Customer Service Team. The overall objective of the Customer Service Team is to support end users,engineers, retailers & distributors. The Custom
Job Source: ReedReed
Normanton
Complaints Advisor-French Speaking-26k Parlez vous Francais? If your response is ‘Oui’ then I want to speak to you!! My client based in Castleford is looking for a french speaking individual to join their Customer Service Team. The overall objective of the Customer Service Team is to support end users,engineers, retailers & distributors. The Custom
Job Source: ReedWombwell
£ 12.97/hour included
Complaints Handler
£12.97 - £14 Per hour
37.5 hours per week + possible overtime
Cortonwood, S73
Do you have previous customer service, call centre or complaints handling experience?
Do you enjoy working in a fast-paced environment where you will be on the phone the majority of the day?
Can you solve problems, find solutions and remain calm under pressure?
If you have answered yes to the above then we want to hear from you!
This is a great opportunity to join a leading parcel delivery company, who specialise in cost effective logistic solutions and provide a first point of contact customer service for any of their clients.
Main duties:
Answering a high volume of inbound calls from customers
Resolving queries and complaints in a professional manner
Using multiple computer systems to update customer records, track parcels, look up information and record call details
Work to individual call quality and volume KPIs as well as supporting team members to achieve the desired company goals
Providing a first-time resolution wherever possible
The calls you will receive will be related to missing parcels, failed deliveries, damaged items, requests for re-delivery and general feedback on the service provided. Due to the nature of the calls, you will need to demonstrate:
Resilience
Empathy
Patience
The ability to remain calm under pressure
Full training will be provided but previous complaint handling or...
Complaints Handler jobs in Wombwell
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