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DGH Recruitment
London
Job Description IT Support Analyst / 1st/2nd Line Support Analyst A fantastic opportunity has arisen for an IT Support Analyst / 1st/2nd Line Support Analyst to join our London based law firm on a permanent basis. IT Support Analyst / 1st/2nd Line Support Analyst Key Responsibilities: • Providing a professional and consistent level of Technol
Job Source: DGH RecruitmentDGH Recruitment
London Area, United Kingdom
IT Support Analyst / 1st/2nd Line Support Analyst A fantastic opportunity has arisen for an IT Support Analyst / 1st/2nd Line Support Analyst to join our London based law firm on a permanent basis. IT Support Analyst / 1st/2nd Line Support Analyst Key Responsibilities: • Providing a professional and consistent level of Technology support to all
Job Source: DGH RecruitmentAbsolute Recruit
London Area, United Kingdom
Are you an IT Support Analyst looking to be part of a forward-thinking and highly recognisable household brand in the UK? Absolute Recruit are partnering exclusively with a dynamic and creative minded household name who are looking to grow their IT Support function. Reporting into the IT Lead, the IT Support Analyst will deal with tickets of varyi
Job Source: Absolute RecruitJameson Legal
London Area, United Kingdom
An interesting new opportunity has arisen at a leading law firm for an IT support Analyst. This is a 6-month contract based in the London office. Working as part of the IT team, the main purpose of this role will be to resolve 1st and 2nd line support calls and to assist with resolving higher level calls. Main Responsibilities: Logging, managing
Job Source: Jameson LegalAbsolute Recruit
London
Job Description🌟 Are you an IT Support Analyst looking to be part of a forward-thinking and highly recognisable household brand in the UK? 🌟 Absolute Recruit are partnering exclusively with a dynamic and creative minded household name who are looking to grow their IT Support function. Reporting into the IT Lead, the IT Support Analyst will deal w
Job Source: Absolute RecruitJameson Legal
London
Job Description An interesting new opportunity has arisen at a leading law firm for an IT support Analyst. This is a 6-month contract based in the London office. Working as part of the IT team, the main purpose of this role will be to resolve 1st and 2nd line support calls and to assist with resolving higher level calls. Main Responsibilities:
Job Source: Jameson LegalAlTi Tiedemann Global
London
Job Description Company Description AlTi Tiedemann Global (“ALTi”) is a NASDAQ listed global wealth and alternatives manager, in the business of turning powerful ideas into high-performing strategies and solutions. The firm currently manages or advises on approximately $68 billion in combined assets and has an expansive network with over 490 pro
Job Source: AlTi Tiedemann GlobalNVOY Technologies
London
Job DescriptionJob Title: IT Support Engineer, 2nd Line Department: Service Desk Reporting to: Service Desk Manager Location: London, UK Type: Full-time Start Date: TBC Salary: £36,000 to £38,000 Benefits: Pension Contributions, Team Bonus, Flexible Working and more. Company Overview NVOY Technologies is an IT Managed Service Provider (MSP)
Job Source: NVOY TechnologiesLondon
IT Support Analyst – 6 Month FTC
Our client seeks an experienced IT support Analyst to join their team on a 6-Month Fixed Term Contract. Please note, the role is 100% on-site in London.
You will be expected to resolve 1st and 2nd line support calls and to assist with resolving higher level calls. You will be the onsite presence for desk side support to users based in the London office.
You will be rewarded with an excellent salary, as well as a brilliant benefits package including annual leave, pension scheme, life assurance, income protection, private medical insurance, and many, many more perks!
IT Support Analyst – Key Skills:
Resolution of 1st and 2nd line support queries as assigned. Normally desk-side or phone-based
Microsoft Office 365 (necessary)
Microsoft Windows 10 and 11 (necessary)
iManage Work 10
Tikit Partner for Windows
Uniflow and Flowmatrix
Laptop Hardware
Remote Access Technologies (Perimeter 81, Duo 2FA)
User Management
Basic network infrastructure (e.g. patching AV equipment and laptop docks)
Basic network administration tasks. e.g.
User configuration within various systems
Administration of laptop firewall and antivirus solutions
Occasional new user training
Carrying out inductions for new starters if our normal trainer is unavailable
Dealing with all levels of staff via email, phone and face-to-face
Liaise with other support departments regarding issues such as new starters and office moves
Basic vendor relationships (e.g. in relation to telecoms or IT supplies)
Using Top Desk ticket logging system, to log, manage and close tickets in a timely manner
Creating, updating, maintaining documentation related to the service desk and support functions
IT Support Analyst – 6 Month FTC
Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.
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IT Support Analyst jobs in London
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