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Pertemps Leeds Commercial
Barnsley
Customer Service Advisor£12.97 - £14 Per hour37.5 hours per week + possible overtimeCortonwood, S73 Do you have previous customer service, call centre or complaints handling experience? Do you enjoy working in a fast-paced environment where you will be on the phone the majority of the day? Can you solve problems, find solutions and remain calm u
Job Source: Pertemps Leeds CommercialLucy Walker Recruitment Ltd
Leeds
Looking for a summer customer service temp role? Are you immediately available and looking for temporary work until the end of the summer to cover seasonal workload. We are working with a well-known and respected company in Leeds who are seeking several customer service advisers to support them at this busy time, working full time over a range of
Job Source: Lucy Walker Recruitment LtdMorgan Sindall Property Services
Leeds
Fixed Term for 6 Months (Maternity Cover), Full Time - 40 hours per week We have an exciting opportunity for a Customer Service Advisor to join us at our hub in Leeds. About the Roles As a Customer Service Advisor joining our team, you’ll be responsible for high volumes of calls liaising with clients, sub-contractors, suppliers and supervisors to s
Job Source: Morgan Sindall Property ServicesTechnical Prospects
Leeds
Customer Service Advisor Offering £23,000 - £24,000 Basic Salary Plus Benefits. Our client is a global supplier of products, services, and solutions to the retail industry. They are now recruiting a Customer Service Advisor to join their Customer Support team. As a Customer Service Advisor, the successful candidate will be responsible for the comp
Job Source: Technical Prospectswild recruitment
Wakefield
Are you looking for a rewarding career path? Do you want to be part of a dynamic workforce for a company that dominates the UK? Wild Recruitment are proud to be working in partnership with Yorkshire Ambulance Service to support recruitment for NHS 111 - Customer Service Advisor roles based in Wakefield (WF2 0XQ). No previous experience is ne
Job Source: wild recruitmentZachary Daniels
Leeds
Customer Service Advisor | Up to £25k | Leeds/ Hybrid We are currently partnered with a stylish and slick new retail brand as they look for a brand-new Customer Service Advisor. In order to keep up with their ever-increasing volume of orders whilst providing top level se...
Job Source: Zachary DanielsZachary Daniels
Huddersfield
Customer Service Advisor | Up to £25k | Huddersfield/Hybrid We are currently partnered with a stylish and slick new retail brand as they look for a brand-new Customer Service Advisor. In order to keep up with their ever-increasing volume of orders whilst providing top level service for our loyal customer base, they're keen to expand the customer s
Job Source: Zachary DanielsLogistic People
Leeds
Customer Service Advisor Wanted In SHERBURN! Logistics People are looking for a Customer Service Advisor to join our team. Location: Sherburn Working Hours: Monday - Friday 07:00 - 15:00 Shifts Available Sunday - Thursday 18:00 - 02:00 Shifts Available Pay rate: £11.44 P/hr Logistics People are currently recruiting a Customer Service Advisor to joi
Job Source: Logistic PeopleHalifax
We are one of the largest housing associations in the North of England, managing over 38,000 homes across the North of England. We are a non-profit organisation, meaning any money we make is invested back into the company for the benefit of our residents and local communities.
As an organisation we are committed to having a Diverse and Inclusive workforce. We would therefore welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer.
We are currently seeking a friendly and customer-focused individual to join our Halifax team as a Customer Service Advisor . In this role, you will be responsible for providing excellent customer service to our residents, answering inquiries, resolving complaints, and ensuring that all customer interactions are handled professionally and efficiently.
Requirements
Key responsibilities of the Customer Service Advisor include:
Being the first point of contact for customers, you will handle their inquiries through phone, e-mail, and social media. Your main responsibility will be to promptly respond to customer questions and provide them with accurate information about our services and policies.
Resolving customer complaints and issues in a timely and satisfactory manner
Logging customer interactions and maintaining accurate records
Coordinating with other teams and departments to escalate and resolve customer issues
Providing guidance and support to customers regarding their housing needs and options
Maintaining a positive and professional attitude when dealing with challenging customer situations
We are looking for someone who has:
Excellent communication and interpersonal skills
Strong customer service skills and a genuine desire to help others
Ability to handle customer complaints and difficult situations with empathy and professionalism
Personal resilience when dealing with challenging situations
Good problem-solving skills and the ability to think on their feet
Attention to detail and the ability to maintain accurate records
Ability to work effectively both independently and as part of a team
Benefits
In return, we are offering the successful candidate in the Customer Service Advisor role:
Salary of £23,997
Annual pay scale increase
27 days holiday (rising to 32 over 5 years' service) + bank holidays
Fully office Based in our Halifax HX1 office for the first 6 Months
Experience the best of both worlds with our hybrid working option. Once you've successfully completed your probation and training programme, you'll have the opportunity to enjoy the flexibility of working both from home and in our office.
You will be working 37 hours per week , Monday - Friday, rotating schedule hours.
Wide range of technical, professional, and personal development training opportunities
Attractive pension scheme
Health and wellbeing benefits including access to GPs
A range of financial and lifestyle benefits including cycle to work, vehicle leasing and financial advice
We have a range of staff support networks, including menopause, culturally diverse, LGBTQ+ and disability.
To view the full range of our award-winning benefits click on the Employee Benefits Link
THG reserves the right to close this vacancy early if sufficient numbers of applicants are received. Therefore, please apply without delay!
Please ensure you fully answer the questions on the application form.
Customer Service Advisor jobs in Halifax
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