Solutions Engineer (Operations)

Oxford, England, United Kingdom

Oxa is enabling the transition to self-driving vehicles through an initial focus on the most commercially advanced sector; the autonomous shuttling of goods and people.

We are home to some of the world's leading experts on autonomous vehicles, creating solutions such as Oxa Driver, equipping vehicles with full self-driving functionality; Oxa MetaDriver, using Generative AI to accelerate and assure the safety of deployments; and Oxa Hub, a set of cloud-based offerings for autonomous fleet management. Our technology is being deployed across the UK and the U.S, and we're partnering with a fast-growing ecosystem of operators, vehicle OEMs and equipment makers serving autonomous transportation globally as it advances.

Based in Oxford, and with offices in Canada and the U.S, Oxa was founded in 2014 and is  growing rapidly (350+ ‘Oxbots' to date). Our purpose is to change the way the Earth moves, through an uncompromising focus on safety, efficiency and explainability of our AI approaches. The company has attracted $225 million from leading investors so far, with $140 million raised in the last Series C funding round in January 2023.

Your Team

The Solutions Team is a rapidly growing team at Oxa. It owns the whole customer lifecycle, and is charged with leveraging Oxa's world class expertise to deliver real world, commercially viable autonomous solutions that provide genuine, demonstrable value to customers. As such, the team is a unique blend of technical and commercial problem solvers that have experience in deploying robotic systems in the field and solving problems with autonomy. Members of the team have the opportunity to try on many hats - both technically across the autonomy stack and spanning from writing code to whiteboarding with customers to find the best solution.

The Solutions Team specifies (and may develop) tools required for delivering successful solutions. The team strives to understand all parts of the system to a level in which they can present and explain each of those components/modules of technology to a customer and how it contributed to the overall solution. Members of the Solutions Team are a dynamic and engaged group of people from diverse cultural and professional backgrounds, all working together towards our goal of Universal Autonomy with an obsessive customer focus.

Your Role

As the Operations Solutions Engineer you will be responsible for the running and development of an autonomous shuttle service in deployment. This is a fast-paced, wide-reaching role that will provide exposure across all components in our architecture and requires someone with both an engineering background and organizational skills.

The operations responsibilities include:

Coordinating and implementing shuttle service schedules and operations

Working with customers to define requirements for developments

Carrying out technical gap analysis and generating new feature requests where necessary

Developing the safety case (route analysis, risk assessments and operational procedures)

Vehicle acceptance testing and shakedown

Commissioning, calibrating, deploying and verifying compute, software, sensing and networking.

Building, upgrading and maintaining AV maps.

In-field AV monitoring, debugging, tuning and post mortem analysis

Coordinating on-going customer support for the shuttle service.

You will be accountable for:

Accountable for technical roadmap generation, and end-to-end delivery of these autonomy solutions to our customers.

Responsible for developing a strong understanding of customer use-cases and requirements, and designing and implementing solutions to address these.

Responsible for efficient and timely solution delivery through participating in regular sprint and alignment meetings, and through helping to identify and address any risks, technical gaps, scope creep, or performance-related issues that may impede commercial deployment of our systems.

Responsible for collaborating and knowledge sharing with the wider Oxa team, developing a broad understanding of the various autonomy components and tools, and using this knowledge to deploy, debug and tune solutions in the field.

Requirements

What you need to succeed

Demonstrated experience in delivery and operations of robotics systems, and participation in product in a commercial or industrial setting.

Working at the interface between software and hardware: deploying, configuring, debugging and evaluating.

Excellent communication and team working skills.

Able to translate customer concepts and requirements to a technical solution or service.

Bachelor's / MASc degree or equivalent experience.

Extra Kudos if you have:

Experience in launching a robotics/autonomous product.

The ability to translate customer concepts and requirements to a technical solution or service

Using project management tools to facilitate on time delivery

Knowledge of, and/or experience working with some of the following:

Robotics: localisation, mapping, planning, perception, ML/semantic understanding, control, sensing modalities, commissioning & calibration

Development: C++/Python, Linux, shell scripting, networking, version control

Engineering: systems integration, POC prototyping, V&V, platform hardware and configuration

The Candidate Journey:  Multi-Step and Two-Way

No-one wants to feel like a square peg in a round hole, so this process is designed to give you every chance to get the measure of us, and us of you. The various stages give you every opportunity to show your unique strengths and qualities, and enables each of us to establish if we're a good fit for the other.  If the fit is good and you're selected, you're then in a position to do great work and thrive, which is what everyone wants.

Benefits

We provide:

Competitive salary, benchmarked against the market and reviewed annually

Company share programme

Hybrid and/or flexible work arrangements

Core benefits of market leading private healthcare, life assurance, critical illness cover, income protection, alongside a company paid health cash plan (including gym discounts)

A flexible £2,000 (pro-rata) benefits fund to spend on additional benefits of your choice, including tech scheme and cycle to work benefits

A salary exchange pension plan

25 days' annual leave plus bank holidays

A pet-friendly office environment

Safe assigned spaces for team members with individual and diverse needs

Our Culture

Diversity is a marathon not a sprint! It is a journey with no destination. We are on a mission to unlock the benefits of self-driving technology to every person and organisation on the planet. We are creating an environment where everyone, from any background, can do their best work which put simply is the right thing to do. We hire and nurture those we can learn from, valuing diversity and the innovation that this drives.

We apply a neuro inclusive lens to our recruitment process and want each potential Oxbot to enjoy the best experience possible for them. We promote an open and inclusive culture that empowers our Oxbots to bring their whole, authentic selves to work every day. Oxa is proud to be an inclusive organisation and, as such, we require all team members within our recruitment process to understand and deploy best practices focused on de-biasing the whole recruitment cycle.

Please share with us any individual needs or reasonable adjustments we may need to make in advance of commencing the interview process with us.

Learn more about our culture here.

Why become an Oxbot?

Our team of experts in computer science, AI, robotics and machine learning is world-class, and together they're solving the most exciting and important technological challenges of our times.

But as well as smarts, Oxbots have heart. Our diverse, multi-cultural crew is guided by a shared vision to bring the myriad benefits of autonomy to our customers and partners. And in a company that celebrates uniqueness as much as skill and experience, they do it with energy, conviction and a healthy dose of excitement, too.

If you are bold, creative and hyper skilled, come and create the future of autonomy with us at Oxa.