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Blue Marble Recruitment
Milton Keynes
My clients in North Bucks have an immediate requirement for a Customer Support Technician: Electronics. This role is commutable from Milton Keynes, Newport Pagnell, St. Neots, Biggleswade, Sandy, Bedford. My clients are a world leader in in the design, manufacture and continuous improvement of wireless condition monitoring solutions. Their technolo
Job Source: Blue Marble RecruitmentBlue Marble Recruitment
Milton Keynes
My clients in North Bucks have an immediate requirement for a Customer Support Technician: Electronics. This role is commutable from Milton Keynes, Newport Pagnell, St. Neots, Biggleswade, Sandy, Bedford. My clients are a world leader in in the design, manufacture and continuous improvement of wireless condition monitoring solutions. Their technolo
Job Source: Blue Marble RecruitmentThomas Brown Recruitment
Milton Keynes
HYBRID WORKING MILTON KEYNES European Head Office European company are looking for a native German speaker to join their team. This position would suit someone from a Customer Service or Account Management background. Core Responsibilities * Be a point of contact for the German Speaking markets * Communicate personally, telephonically, and in c
Job Source: Thomas Brown RecruitmentImpact Recruitment Services
Northampton
German Customer Service Coordinator Northampton Permanent 40 hours per week, HALF DAY FRIDAY! (Work from Home on a Friday) Do you enjoy working with technical products and international customers? Are you experienced in providing exceptional B2B customer service? Are you a fluent German speaker? If this sounds like you, I have the perfect o
Job Source: Impact Recruitment ServicesImpact Recruitment Ltd
Northampton
German Customer Service Coordinator Northampton Permanent 40 hours per week, HALF DAY FRIDAY! (Work from Home on a Friday) Do you enjoy working with technical products and international customers? Are you experienced in providing exceptional B2B customer service? Are you a fluent German speaker? If this sounds like you, I have the perfect opportuni
Job Source: Impact Recruitment LtdCoba Resourcing Ltd / Education
Northampton
Are you a passionate MFL ECT or QTS teacher looking for a new role? This could be the perfect role for you!A fantastic school in Northampton are looking for an experienced and knowledgeable Modern Foreign Languages teacher to join their dedicated and hardworking team of staff. The school are recruiting for this position to start as soon as possible
Job Source: Coba Resourcing Ltd / EducationAllstaff
Bedford
Allstaff Recruitment are currently seeking an IT Support Technician based in Bedford for a growing construction company. Summary of the IT Support Technician role… Salary: Circa £35,000 Job Location: Bedford Type of Contract: Permanent, Full time Hours: Monday - Friday 8:00am - 5:00pm The role… As the IT Support Technician your role will involv
Job Source: AllstaffAllstaff Recruitment
Bedford
Allstaff Recruitment are currently seeking an IT Support Technician based in Bedford for a growing construction company. Summary of the IT Support Technician role… Salary: Circa £35,000 Job Location: Bedford Type of Contract: Permanent, Full time Hours: Monday - Friday 8:00am - 5:00pm The role… As the IT Support Technician your
Job Source: Allstaff RecruitmentMilton Keynes
Customer Support Technician: Spanish/German Speaking Milton Keynes, Buckinghamshire £30,000 per annum My clients in North Bucks have an immediate requirement for a Customer Support Technician: Electronics.
This role is commutable from Milton Keynes, Newport Pagnell, St. Neots, Biggleswade, Sandy, Bedford.
My clients are a world leader in in the design, manufacture and continuous improvement of wireless condition monitoring solutions. Their technology is used in 35 countries in rail, construction and mining. More than 30,000 sensors were installed last year, helping users manage ground and structural movement, landslide risk, geotechnical behaviour, rail track movement and much more.
They are seeking the right individual to join their Customer Support team. This is a full time hybrid role, working from the office 3 days a week, and working remotely from home for the remaining 2 days.
Main Duties & Responsibilities:As a Customer Support Technician, you will take a hands-on role in providing support for customers ahead of, during and after the installation of new projects, replacements, and changes. The role also involves training customers and preparing equipment for dispatch for new projects and replacements.
Reporting, Location & Travel:This role reports to the Team Lead and Global Customer Support Manager. A hybrid role split with 3 days in the office and 2 days working remotely, with an occasional requirement for national and international travel, primarily to meet customers and support product deployment.
Key Responsibilities:Responsibilities include, although are not limited to the following:• Clarifying customer technical requirements ahead of new project installations and briefing the production team.• Supporting customers during project installation.• Setting up monitoring diagrams, users, alerts and calculations.• Attending site when required to support customer installations or investigate reported faults.• Assisting customers with technical queries and fault reports by phone, email and through a helpdesk ticket system.• Managing the return and replacement of faulty equipment.• Assisting with fault diagnosis and contributing to fault reduction.• Providing training to customers mostly using teleconferencing, sometimes on site or in the company facility.• Configuring equipment to customer specifications, fitting mounting brackets and ancillary equipment, packing for dispatch.• Receiving returned equipment and diagnosing faults.• Carrying out minor repairs and refurbishment of equipment.• Other duties as assigned.
Relevant Knowledge & Experience:Candidates should assess their suitability against the following essential and/or desirable relevant knowledge and experience:
Essential:• Demonstrable experience of customer service in an engineering, or technical environment.• Excellent customer relations skills.• Fluent in English.• Languages: spoken/written Spanish and/or German.
Desirable:• Good ability with Excel, and other Office apps.• Understanding of IP Networking.• Experience of working within monitoring.• Site experience in Rail and/or Construction is preferred.• Other spoken/written languages such as French or Italian.
Package:Salary to c£35k, negotiable for a candidate with extremely well matched skills & experience.Workplace Pension Scheme with matched employer contributions.Life Assurance scheme.Cycle to Work Scheme.Tech Purchase Scheme.Learning & Development scheme including a variety of training courses.
To apply for this Customer Support Technician: Electronics role in North Bucks please contact us ASAP!
Customer Support Technician - Spanish or German jobs in Milton Keynes
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