It Systems Engineer

IT Systems Engineer - £40k - Glasgow/Hybrid (ERP, 365, Sys Admin, Support)

Hybrid - '3-days per week' onsite in Glasgow, please note as there is no flex here on days in!

Our client is a leader in the design and manufacture of world-class safety systems for environments where people may be at risk, such as:

* Mental health hospitals

* Schools

* Secure care facilities

They’re committed to continuously raising the standard of the sectors in which they operate. They do this through hard work and commitment in a culture of collaboration, listening and understanding.

Role Summary:

The Digital Systems Engineer owns and supports their core business platforms, including their ERP system (Odoo Enterprise) and Microsoft 365 Business Premium. This is an internal role with real accountability for how systems operate day-to-day across all internal customers.

You will be a key stakeholder in relation to Information Security and will work closely with the Information Security Engineer.

Key responsibilities:

• ERP & Business Systems Ownership

• Administer, support and optimise our ERP platform across core business processes

• Act as the internal owner for ERP configuration, data integrity, permissions and change control

• Work with external implementation partners where specialist input is required

• Support upgrades, testing and continuous improvement of ERP functionality Microsoft 365 & Workplace Technology

• Administer Microsoft 365 Business Premium including SharePoint, Exchange, Teams and Intune

• Manage user onboarding and offboarding, access controls and permissions

• Support collaboration, document management and endpoint management IT Operations & Infrastructure

• Manage and support endpoints, laptops, printers, networks, NAS and Ubiquiti infrastructure

• Provide Tier 2/3 IT support and resolve escalated technical issues

• Support backup, disaster recovery and restore testing Automation, Reporting & Improvement

• Automate workflows using Power Automate and related tools

• Support Power BI reporting and data flows where required

• Work directly with business users to deliver practical system improvements

Governance & Documentation:

• Own and maintain system documentation, SOPs and runbooks

• Manage the relationship with our managed service provider, inclu...